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Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 17332
Experience:  Over 16 years experience installing and repairing electronics.
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Dustin Unfortunately I can't get into the "emergency reboot"

Customer Question

Hi Dustin
Unfortunately I can't get into the "emergency reboot" position, following your instructions? What do I need to different?
Submitted: 11 months ago.
Category: GPS
Expert:  Pete replied 11 months ago.

Hi there,
Dustin is currently offline.
I am Pete, can I help with your question?
What is the make and model number of your device?

Customer: replied 11 months ago.
Golf Buddy PT4 - M58F1203b9015E
Expert:  Pete replied 11 months ago.

Thanks Kenny,

In order to initiate an “Emergency Reboot” on your PT4, please follow these steps:

1. First Make sure that the unit is fully charged.
2. Turn off the unit completely.
3. Press and hold the “Menu” button.
4. While Holding the “Menu” button press and hold the “Power” button until the screen lights up.
5. Release the “Power” button but keep holding down the “Menu” button.
6. Once you see “emergency reboot 1/3” on the screen, release the “Menu” button.
7. Set aside the unit for approximately 5 minutes and the unit will reset the factory setting.
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Another way to do this Emergency reboot, is the following:

1. Have the unit turned off.
2. Hold the menu button.
3. And while holding down on the menu button, plug the unit into a computer or a power outlet using the data cable.
4. It should light up and indicate the emergency booting.
5. Then release the menu button.

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After this procedure, please update the firmware on your unit. This will improve the correct performing of the unit. You can update the firmware using the GolfBuddy World Course Manager.

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Otherwise please reply back if you need further assistance.
Pete.
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Expert:  Pete replied 11 months ago.

Hi, just checking in on your question, do you need any further assistance?

Customer: replied 11 months ago.
Sorry for the late reply, but business is hectic. I followed your instructions but nothing changed! Again the PT4 Binary updating message shows up (it takes about 5 minutes ...) At the bottom Booting. Once we are up to 100% the sign Golf Budd PT4 logo shows up, and after a couple of seconds the screen goes black! Bummer!
Expert:  Pete replied 11 months ago.

Ok, then unfortunately there is nothing else the user can try in this case, and the PT4 will need to be returned to Golf Buddy for further investigation and repair:

https://help.golfbuddyglobal.com/rma/request.asp

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Kindly rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.
Pete.
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