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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2480
Experience:  Using & Working with GPS systems for 10+ years
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I have a nextar x4-t I haved ordered 2 car cords from

Customer Question

I have a nextar x4-t I haved ordered 2 car cords from different suppliers and neither one fit, please advise
Submitted: 1 year ago.
Category: GPS
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What car cords did you order for it?

And for what are these ordered cords intended? what are they supposed to work with, please?

Use the Reply To Expert function to let me know, and I will advise you further.

Customer: replied 1 year ago.
nextar website and amazon
Expert:  Russell H. replied 1 year ago.

OK. Thanks for responding.

What are the cords supposed to work with, or do ?

Customer: replied 1 year ago.
amazon and I'm not sure where else I ordered and didn't keep the receipts
Customer: replied 1 year ago.
nextar X4-T
Expert:  Russell H. replied 1 year ago.

Are they supposed to be chargers, or AC Adapters, or cigarette lighter chargers, for this?:

image

Customer: replied 1 year ago.
cigarette lighters
Expert:  Russell H. replied 1 year ago.

OK.

Is the other end of the cigarette lighter adapter supposed to fit into a mini-USB type socket?

Or is it supposed to be a different type of socket, that plugs into the Nextar device?

In other words: How were the two you ordered, wrong, for the Nextar device?

Customer: replied 1 year ago.
plugs into a nextar device
Customer: replied 1 year ago.
cords don't fit device and fall out
Expert:  Russell H. replied 1 year ago.

Have you returned the chargers, that were wrong for the Nextar, already?

Customer: replied 1 year ago.
no
Expert:  Russell H. replied 1 year ago.

If they are wrong for the Nextar, please just tell me: How are they wrong?

Customer: replied 1 year ago.
they go into the device but stick out and don't have snug fit
Customer: replied 1 year ago.
the end of the cord will go into the device but is too skinny and long to fit
Expert:  Russell H. replied 1 year ago.

Is the end of the cord at least the right shape?

Customer: replied 1 year ago.
Expert:  Russell H. replied 1 year ago.

Round shaped? or another shape?

Customer: replied 1 year ago.
round
Customer: replied 1 year ago.
round and too long to make a connection
Expert:  Russell H. replied 1 year ago.

Good! that's the information I needed. Thx for following the process for so long. I am now going to research what I can find in the way of the right charger, cigarette-lighter-adapter-type, for your Nextar device. It should take a few more minutes, please wait...

Expert:  Russell H. replied 1 year ago.

This seems to me to be the right one. It's not by some other co., it's by Nextar themselves. And it has a broader round-end plug than the others.

http://www.ebay.com/itm/Nextar-X4-T-X4B-Q3-Q3-12-Q3-01-X3-GPS-Car-Charger-Cable-/380144779201

In the picture, it is as broad as the metal protrusion on the cigarette lighter end. I think that's how large it is supposed to be. Do you need another source to order this from? or is eBay.com OK for you? and does this answer your question? if so I just ask that you rate my work and my answer. Thanks.

Customer: replied 1 year ago.
if this is the wrong one what do I do
Expert:  Russell H. replied 1 year ago.

Compare the wrong ones you have:

Are their jack ends, less broad across than the metal protrusion in the center of the cigarette lighter end?

If so, then that's the wrong way. Then look at the picture of the one I referenced. Compare.

Also note that it is a Nextar charger, not a UpBright, nor ANiceS, nor other knockoff brand names of no repute. It is a Nextar charger, shown as for the X4-T model of Nextar.

It should work.

Return the wrong two for a refund. Amazon.com is good about returns/refunds. Their customer service is renowned for their excellence in keeping the customer happy.

Order this last one, the true Nextar adapter, from eBay.

Does that make sense?

Expert:  Russell H. replied 1 year ago.

Let me know how it goes, and if you need more advice let me know.

If and when the case is complete and your question is fully answered, I'd like a rating for my work, please. Thanks.