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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8930
Experience:  Using & Working with GPS systems for 10+ years
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My Garmin won't turn on. I have a blank screen. I plugged

Customer Question

My Garmin won't turn on. I have a blank screen. I plugged into my computer and tried the methods on your site to no avail. I hear the "tweet" when I hit the on button,etc but still only a blank screen. Used it yesterday and it worked perfectly. I have owned it longer than the warranty period. IK
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.

Hello & Welcome,

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) The FULL Make & Model Number of the device you are working with?

2) The AGE of the device?

3) What exact "methods" were attempted?


Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?

I only ask because I haven't seen a response back for my initial questions. But I also wanted to mention that for MOST Garmin devices, they can do a "soft reset" by pushing and HOLDING the power switch for 30-90 seconds, so you may want to give that a try - if you haven't already.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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