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Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 10776
Experience:  8+ years of professional experience
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I have a tomtom go live 2535 that has two issues... one is

Customer Question

I have a tomtom go live 2535 that has two issues... one is error code 148, the second my computer won't fully recognize the gps.
JA: How long has this been going on?
Customer: ???
JA: What confuses you?
Customer: I sent you a response and no reply.
JA: What troubleshooting have you tried?
Customer: Too many to say. I tried replacing the cable. Calling tomtom. reseting it by holding down the button. just to name a few things.
Submitted: 1 year ago.
Category: GPS
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

How old is the TomTom device in question, please?

When does the error code 148 occur, and where do you see that error code, on the computer or on the TomTom device?

What computer do you have, a Windows PC or an Apple computer?

Customer: replied 1 year ago.
I have a windows 7 system. The error code is on the tomtom device. my go live 2535 is about 4 years old.
Expert:  Russell H. replied 1 year ago.

When does the error code 148 occur?

Customer: replied 1 year ago.
i can't say exactly.... random
Customer: replied 1 year ago.
I don't a phone call and I'm not doing this. Good luck on this business venture.
Expert:  Russell H. replied 1 year ago.

It sounds to me as if your TomTom is complaining of connection failure.

Sometimes this is owing to a defective SIM card... but not always.

An irregularly occurring error 148 would not mean a bad SIM card. It would more likely signifiy that your connection is poor enough now and then owing to irregular interference or radio frequency noise (probable in any industrial setting), or that the device has configuration or software corruption, doubtfully (I don't think so. But you can try Preferences - Reset Factory Settings and re-configure both the TomTom device and your online account for it - after doing an Explorer backup of your device contents, perhaps.)

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