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Richard, Customer Service
Category: GPS
Satisfied Customers: 36526
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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I fully charged my forerunner 620 a few days ago--it was

Customer Question

i fully charged my forerunner 620 a few days ago--it was powered off since--just turned it on and it had zero charge
JA: How long has this been going on?
Customer: first time
JA: What troubleshooting have you tried?
Customer: nothing--i guess you sugesta reset after I get it charged again?
JA: The GPS expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: nope
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GPS Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: GPS
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you remove it from the charger then hold the power button for 60 seconds then release.

Then connect the charger, wait 10 minutes, try to turn it on and tell me if it now starts please.