How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: GPS
Satisfied Customers: 17626
Experience:  Over 16 years experience installing and repairing electronics.
Type Your GPS Question Here...
Pete is online now
A new question is answered every 9 seconds

I downloaded some updates on my NUVI 1350. Now it will not

Customer Question

I downloaded some updates on my NUVI 1350. Now it will not start.
Submitted: 1 year ago.
Category: GPS
Expert:  Pete replied 1 year ago.

Hi there,

You can try resetting the Nuvi:

With the unit turned OFF, hold your right thumb on the Upper, Left part of the screen and plug the USB plug from your computer into the back of your GPS. The unit should boot up and stop at the screen where it shows a little computer, wire, and little GPS. Your computer should now show the GPS as connected. Only now you can pull your thumb from the screen.

You can then use Webupdater to install the latest updates again.

Let me know if that works ok for you?