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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8853
Experience:  Using & Working with GPS systems for 10+ years
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Customer Question

Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.
Hello & Welcome to Just Answer,Sorry I didn't see your question earlier and to hear of any issue you are having with your device.To help you with this issue, may I ask:1) The FULL Make & Model Number of the device you are working with?2) The AGE of the device?3) WHEN this issue first began?Thanks
Customer: replied 1 year ago.
1-golf buddy pt4 2-five years 3-Played golf & went to recharge unit, plugged unit in electrical outlet & nothing happened. Screen was blank . Tried connecting to other outlets with with same result. Unit is NOT operational.
Expert:  Greg A. replied 1 year ago.
Hi again and thanks for that information. OK - at Five years old, the first thing that comes to mind is the condition of the battery. So may I ask:Has the battery EVER been replaced - since the device was new?Also, have you opened the device to check and clean the contacts for the battery, and then trying to charge again?It might also be a good idea to check the battery for any "swelling" - as some of these batteries do that as they age. Please let me know what you find when these things are tried. Thanks, ***** *****
Expert:  Greg A. replied 1 year ago.
Hi again,I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved?I look forward to any further questions or results that you may have.Thanks, ***** ***** .-(im)