GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Hello & Welcome to Just Answer,
Sorry I didn't see your question earlier and to hear of any issue you are having with your device.
To help you with this issue, may I ask:
1) The FULL Make & Model Number of the device you are working with?
2) The AGE of the device?
3) Has the device EVER been updated in the past?
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I only ask because I see that you posted a new question (vs. responding here) and mentioned "Garmin" as the manufacturer of your device. If that is the case, MOST Garmin devices are updated using a program called Garmin Express. You can download and install that program at the following link. There is even a video on that page that shows the basic steps to get started.
I look forward to any further questions or results that you may have.
Thanks, ***** *****--. .-(im)