How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 10924
Experience:  8+ years of professional experience
Type Your GPS Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I need to get the latest maps and updates on my magellan

Customer Question

i need to get the latest maps and updates on my magellan roadmate
Submitted: 1 year ago.
Category: GPS
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Your Magellan RoadMate model may not have any updates available. There's a process for determining whether there are any updates for it, now ready, at all:

    1. First, determine your RoadMate's model #, please. (And let me know.)
    2. Tap on "Menu" from the map screen

    3. Tap on the "Settings" icon

    4. Scroll down and tap on "Product Information"
    5. Your map version will be found in the "Detailed Map NavStreet Version" Line.

At this point, please let me know what the

- model # ***** your RoadMate is

- and, what the map version in Product Information is.

Let me know that basic information, and I will tell you what the whole picture is, and what to do. Thanks.