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Go 60 kept dropping from the windshield. Speaker volume now…

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Go 60 kept dropping from...
Go 60 kept dropping from the windshield. Speaker volume now very low where do I find local support to repair this in US?
Submitted: 2 years ago.Category: GPS
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Answered in 3 minutes by:
3/8/2016
Electronics Technician: khanjeevan, Engineer replied 2 years ago
khanjeevan
khanjeevan, Engineer
Category: GPS
Satisfied Customers: 3,648
Experience: Electronics Engineer, 6 Years+ experience in repairing electronics equipments.
Verified

Hello and thanks for your question. I look forward to assisting you today with the best answer possible.

I am sorry to say the speaker of the unit has gone bad due to the frequent physical shocks.

Before I can suggest you good local repair shops -- I need to know the age of your unit and your city name.

Thank You!

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Customer reply replied 2 years ago
It is less then 1 year old and I live in Lake Charles, LA
Customer reply replied 2 years ago
TomTom GO 60 bought at Best Buy
Electronics Technician: khanjeevan, Engineer replied 2 years ago

I don't recommend going to a local repair shop without help from the your unit's manufacturer support team. The unit is under warranty and they will either help you repair the unit, or replace it with a new one absolutely free.

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Electronics Technician: khanjeevan, Engineer replied 2 years ago

Free is always good.

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Customer reply replied 2 years ago
thank-you
Electronics Technician: khanjeevan, Engineer replied 2 years ago

You can contact TOM TOM by calling at 1800(###) ###-####

Else you can take to BestBuy to get it replaced it under warranty but don't tell them about the physical shocks your unit has suffered.

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Electronics Technician: khanjeevan, Engineer replied 2 years ago

Please rate my service by clicking on one of the stars at the top > then click Submit.

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khanjeevan
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khanjeevan, Engineer
Category: GPS
Satisfied Customers: 3,648
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Experience: Electronics Engineer, 6 Years+ experience in repairing electronics equipments.

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