GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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This is usually an issue with the Firmware, so I would first like you to do this please. It was not clear if you did it exactly as my steps indicate s just telling you incase, if you did this already, please let me know.
Remove the charger from the unit and hold the power button to off for 35 seconds.
Release, then connect the charger and try to turn on the Nuvi.
Let me know the results please
Thanks, ***** ***** thorough.
Can you attempt the following and tell me if this completes.
Can you complete these steps?
It is the internal memory that has faulted. What your seeing is the moment it is trying to communicate with the memory to load the firmware.
A corrupted firmware can cause this. But we have ruled this out by trying to hard restart it.
I am really sorry about this and you are going to have to return the unit to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.
No sorry, thats for map storage, its the memory that has the firmware on it thats at fault, and that requires the mainboard in the unit to be replaced. Its not a software issue, but hardware. The new firmware wrote to faulty memory
With no firmware, its not worth a repair, it will cost more in the long term, your best to replace it.
Its always an option but not always the only option.
In this case it is the only option, we have ruled out all other options for this
No, as it is writing to the memory not reading from it, it does that when you restarted.
But of course, you are free to conclude what you believe is the issue and if you feel there is another way to get it running this is of course your prerogative.
I can only tell you what the actual issue is...
Hi there and welcome
You can use my link below to see if your eligible for a replacement disk
For training's, they are all paid as its limited, but this is a good one with a lot of trials available