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I have 2 questions: First- We were starting a trip a week
I have 2 questions: First- We were starting a trip a week ago and when I turn our Nuvi 1350 on it stated that I should download updated map for this unit, how do I do this? Second: I recently purchase… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,521 satisfied customers
I live on the East Coast (Virginia) and am unable to download
I live on the East Coast (Virginia) and am unable to download any addresses on my Garmin that are West of the Mississippi River - what am I doing wrong?… read more
Steve G.
Steve G.
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Hih I've just updated my tomtom go 720 and for some reason I
Hih I've just updated my tomtom go 720 and for some reason I am only being given a choice of New Zealand or Western European maps (both on the extra memory chip I have) rather than Australia, which is… read more
Pete
Pete
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Bachelor's Degree
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I havent used my TomTom in a couple of years when I turned
I haven't used my TomTom in a couple of years when I turned it on it said i should update it, so I went online and got TomTom home on my laptop, I followed the instructions, did the backup and then tr… read more
TV Tech1
TV Tech1
Associate Degree
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I have a tomtom XL250 with australia maps 299mb. I have purchased
I have a tomtom XL250 with australia maps 299mb. I have purchased western europe maps [o/n XXXXXXXXX and have since found that the total file sizes are too large and I cannot down load the western eur… read more
Pete
Pete
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Bachelor's Degree
9,795 satisfied customers
I JUST UPDATED MY GPS - WHEN I TURN IT ON IT SAYS THAT THE
i JUST UPDATED MY GPS - WHEN I TURN IT ON IT SAYS THAT THE STATE IS WEST VA AND I AM IN VIRGINIA - I TRIED TO CHANGE IT BUT IT DOES NOT WORK.… read more
Sijad H.
Sijad H.
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1,396 satisfied customers
My TomTom One XL has stopped displaying a map when powered
My TomTom One XL has stopped displaying a map when powered on. I get drums, the the bridge. No Agreement page or map is displayed. It does not respond to touching the screen. I have to hold the power … read more
Neil
Neil
Associate Degree
3,548 satisfied customers
I have a Nuvi 260 with 2011 maps installed and reside in Crowley,
I have a Nuvi 260 with 2011 maps installed and reside in Crowley, Louisiana. My GPS seems to function correctly for any address in Louisiana. Recently I tried to install an address in Fredricksburg, T… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I went to www.tomtom.com/386 because my unit was not uploadinging
I went to www.tomtom.com/386 because my unit was not uploadinging the new information available and pluged in per directions and when was done my unit says the memory card is empty. how do I get all t… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
When I fly to a new destination, it can take my TomTom up to
When I fly to a new destination, it can take my TomTom up to an hour to find itself. This makes it difficult to get out of the airport.… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
I ordered a new map of USA for my Tomtom XL 325 to update it
I ordered a new map of USA for my Tomtom XL 325 to update it and when downloading the new map I got an error message "insufficient data space" on my computer. It failed to delete to previous map. When… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
We received a new Nuvi and downloaded the current maps. We
We received a new Nuvi and downloaded the current maps. We have discovered several problems with the directions. Travelling through Missouri, Oklahoma and Texas, from South Carolina. On more than one … read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
I have a Garmin Nuvi 1490 and recently updated the North America
I have a Garmin Nuvi 1490 and recently updated the North America map sucessfully with all but the Southern U.S. States. It has been working fine on the west coast. I take the devise to New York and it… read more
Charles
Charles
Owner
FCC Communication License
265 satisfied customers
I have a ref no from22/08/2011I am supposed to have
I have a ref no from22/08/2011 I am supposed to have (paid for) Western Europe-1year map update on my tom tom valid until 2013-01-13 BUT We went to France a week ago and it did not function What can I… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
I own a TOMTOM XL and have had it for some time. I would like
I own a TOMTOM XL and have had it for some time. I would like to update the mapping details to incorporate all recent changes.I have to travel through Sydney and the last time we did so, tomtom could … read more
chriscomc
chriscomc
Electrical Engineer
124 satisfied customers
I just purchased a Tom Tom XL unit. Out of the box it had
I just purchased a Tom Tom XL unit. Out of the box it had a map installed... I followed the directions and went to the Tom Tom home page, and it said that there was an updated map available. The downl… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,250 satisfied customers
My Tomtom One XL says not enough space on your device.
I am trying to update my tomtom one xl but it says no space available, I do not know how to remove maps as I am not very technical. My map update subscrition is due to run out so I would like to get t… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,250 satisfied customers
I have a TOMTOM ONE XL.S I have lost the disc that came with
I have a TOMTOM ONE XL.S I have lost the disc that came with the unit. I have also a new computer, where I downloaded the information to update my maps. Is it possible to send me a new disc so I may i… read more
Steve G.
Steve G.
Chief Engineer
11,224 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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