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I am having trouble updating my maps on my 2798LM. I have…

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I am having trouble updating...
I am having trouble updating my maps on my 2798LM. I have tired numerous times, but the Garmin program can;t find my device. even though it is listed on my account. I have even unistall and reinstalled several times.
Submitted: 2 years ago.Category: GPS
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Answered in 22 minutes by:
3/6/2016
Electronics Technician: Sijad H., Technician replied 2 years ago
Sijad H.
Sijad H., Technician
Category: GPS
Satisfied Customers: 1,821
Experience: 5+ years repairing various GPS models.
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Hi my name is ***** ***** I will be happy to assist you.

Does your device show up under My Computer as a listed drive?

On the device itself, when connected to the computer, what is displayed on the device?

How old is the device or how long have you had it?

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