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Can't seem to connect my Nuvi 1490 to my computer.... Garmin…

Customer Question
Can't seem to connect...

Can't seem to connect my Nuvi 1490 to my computer.... Garmin Express says it is not connected. Using the USB port on the back of the Nuvi.

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The GPS Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

Can't seem to connect my Nuvi 1490 to my computer.... Garmin Express says it is not connected. Using the USB port on the back of the Nuvi.

Submitted: 2 years ago.Category: GPS
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Answered in 2 minutes by:
3/5/2016
Electronics Technician: khanjeevan, Engineer replied 2 years ago
khanjeevan
khanjeevan, Engineer
Category: GPS
Satisfied Customers: 3,660
Experience: Electronics Engineer, 6 Years+ experience in repairing electronics equipments.
Verified

Hello and thanks for your question.

What is the operating system of your computer?

for eg: windows 7, windows 8 etc.

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Customer reply replied 2 years ago
Mac OS 11.3
Electronics Technician: khanjeevan, Engineer replied 2 years ago

Would you like me to remote in your MAC and work on the issue directly?

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Customer reply replied 2 years ago
Sure
Electronics Technician: khanjeevan, Engineer replied 2 years ago

Please click the following link to download team viewer:
http://tinyurl.com/q7dwcks

Save the file first, then open it up. You will be provided with an ID and password, reply back with the same.

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