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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2464
Experience:  Using & Working with GPS systems for 10+ years
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Can't seem to connect my Nuvi 1490 to my computer.... Garmin

Customer Question

Can't seem to connect my Nuvi 1490 to my computer.... Garmin Express says it is not connected. Using the USB port on the back of the Nuvi.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The GPS Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: Can't seem to connect my Nuvi 1490 to my computer.... Garmin Express says it is not connected. Using the USB port on the back of the Nuvi.
JA: Is there anything else important you think the GPS Technician should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer where you can place your fully refundable $5 deposit (plus $13 after the GPS Technician responds). While you're filling out that form, I'll tell the GPS Technician about your situation and connect you two.
Submitted: 1 year ago.
Category: GPS
Expert:  khanjeevan replied 1 year ago.

Hello and thanks for your question.

What is the operating system of your computer?

for eg: windows 7, windows 8 etc.

Customer: replied 1 year ago.
Mac OS 11.3
Expert:  khanjeevan replied 1 year ago.

Would you like me to remote in your MAC and work on the issue directly?

Customer: replied 1 year ago.
Sure
Expert:  khanjeevan replied 1 year ago.

Please click the following link to download team viewer:
http://tinyurl.com/q7dwcks

Save the file first, then open it up. You will be provided with an ID and password, reply back with the same.