GPS

GPS repair problems? Ask a GPS technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Purchased a Golf Buddy GPS watch last year and it will not…

Customer Question
Purchased a Golf Buddy GPS...
Purchased a Golf Buddy GPS watch last year and it will not take a charge this year. Any suggestions? Jim
Submitted: 2 years ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 6 minutes by:
3/2/2016
Electronics Technician: Greg A., Engineer replied 2 years ago
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 9,775
Experience: Using & Working with GPS systems for 10+ years
Verified

Hello & Welcome to Just Answer,

Sorry to hear of any issue with your device.

May I ask

1) the FULL model of the device?

2) WHEN it was last used successfully (was it last season)?

3) WHAT HAPPENS when you try to charge it?

Thanks

Ask Your Own GPS Question
Customer reply replied 2 years ago
Do not have it with me so do not know the model. Last used in October 2015. It lights for a couple seconds and then nothing.
Electronics Technician: Greg A., Engineer replied 2 years ago

Hi again,

Thanks for that information and sorry for any delay.

Without the model it will be hard to be precise, but I will tell you some things that are common in these cases.

First, almost all of these devices comes with a "charging dock" or clip, and often over several months of non-use, the contacts of that dock can become a bit "stiff" OR get some dust or dirt on the contacts themselves.

The same is true (dust/dirt/grime) of the charging contacts of the watch itself.

So the first thing I would do is CLEAN both sets of contacts - with a little bit of alcohol and a lint-free cloth, or a Q-tip. And make sure the dock contacts have a good amount of "spring" in the, and move freely.

Then I would place the watch on the charger dock and let it charge for AT LEAST 3-4 hours - before expecting any response. But often after about 20 minutes or so, you MAY see the "charging indicator" appear on the screen, which will let you know it is starting to take a charge. If that happens, leave it on the charger until full is indicated, then remove it and give it a TEST. This is because the former satellite "lock" will need to be found again (happens after a few weeks of non-use).

Please give that a try when you can, and let me know what happens.

And when you have the model of the device, let me know what that is and we can take more steps - if needed.

Take Care, Greg A.

Ask Your Own GPS Question
Customer reply replied 2 years ago
The Model is VT3. I will try what you have advised this morning. Jim
Electronics Technician: Greg A., Engineer replied 2 years ago

Hi Jim,

Sorry for any delayed response.

Please let me know the results - when you can.

Thanks, ***** *****

(im)

Ask Your Own GPS Question
Customer reply replied 2 years ago
None of the cleaning worked. Still get nothing. Thanks, Jim
Electronics Technician: Greg A., Engineer replied 2 years ago

Hi again Jim,

Sorry to hear that didn't work for you.

You MAY be able to "reset" the device - if it is "stuck" in some strange mode.

Here are the steps to do that.

1. Hold 2 designated points in the screen for about 20 seconds. (the "2 points are the "corners" of the screen, at opposite diagonal sides).
2. Press and hold the Mark button and connect the unit to the USB cable on to the computer or any other power source. Release the button until message NAND Boot End!! appears on screen.

Note: The USB cable must be connected to a computer or the AC adaptor.

I have attached a screen shot of the RESET from the manual, that shows the "2 points" mentioned above.

Please give these reset procedures a try and let me know if the device appears to power up.

Thanks, ***** *****

(im)

Ask Your Own GPS Question
Electronics Technician: Greg A., Engineer replied 2 years ago

Hi again,

I also wanted to mention that most of these devices come with a 1 year warranty. So if it is less than a year old - or even close to that - you may want to give the Technical Support folks a call and see if you can have the device repaired or replaced under that warranty. I have the contact information below.

Golf Buddy Technical Support:
1-***-***-****

Hours of Operation
Mon - Fri 6:00 AM - 6:00 PM PST

Please let me know what you find or if you have any more questions.

If this has answered your question(s), please take a moment to rate MY service level (Excellent is my goal) so that I get credit for helping you with this question.
You should see some "stars" to do that, but please let me know if you do NOT see them (you may have to scroll UP or DOWN) or can not use them.

Thanks, ***** *****
--. .-
(im)

Ask Your Own GPS Question
Customer reply replied 2 years ago
Tried all the above and still does not work. Thanks for your assistance. Jim
Electronics Technician: Greg A., Engineer replied 2 years ago

You're quite welcome Jim.

Hopefully the support folks can take care of this under warranty.

Let me know your results - when you can.

And when you are ready, please take a moment to rate MY service level (Excellent is my goal) so that I get credit for helping you today.

Thanks, ***** *****
--. .-

(im)

Ask Your Own GPS Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 9,775
9,775 Satisfied Customers
Experience: Using & Working with GPS systems for 10+ years

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,775 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
My battery will not hold a charge. Can I replace it? I
my battery will not hold a charge. Can I replace it? … read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
Have 2 WT6 golf buddy and both are charged but will not stop
have 2 WT6 golf buddy and both are charged but will not stop loading what to do … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My golf buddy over stays cgarde. My golf buddy only stays
What have you tried so far with your GPS?Customer: nothing… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
My golf buddy needs a new baddery where i can i get one?
my golf buddy needs a new baddery where i can i get one? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My latest Golf Buddy, purchased last Jan. keeps telling me
My latest Golf Buddy, purchased last Jan. keeps telling me '' low battery''. This is just after taking it off the charger. It also will go dead after 9 holes. I have tried different chargers and diffe… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a golf buddy watch WT4 and the gold prongs inside the
I have a golf buddy watch WT4 and the gold prongs inside the charger broke off and can not charge the watch. how can I get a new charger. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Where can I purchase another battery for golf buddy voice?
Hi, Where can I purchase another battery for golf buddy voice ? … read more
Louie
Louie
Customer Service
Associate Degree
27 satisfied customers
My golf buddy says I need an Scard and then shuts down.
my golf buddy says I need an Scard and then shuts down. Whwere do I get one? *****@****.***… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My golf buddy platinum is not working. When I plug it into
My golf buddy platinum is not working. When I plug it into the charger the screen will come on. But when I take it off the charger it goes dead. Does this mean that my battery is dead? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
About my golf buddy gps,and updating it. I'm 75 years olf
About my golf buddy gps,and updating it. I'm 75 years olf not good as far as computers go. need to wait for my daughter to come overand have her update the gps. As soon as she able to stop by and if w… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
My golfbuddy willnot hold a charge. golf buddy voice.
I can turn it on but it will only last about 15 minutes before the charge goes completly down. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a WT5 Golf Buddy Watch. Even though it was in
I have a WT5 Golf Buddy Watch. Even though it was in satellite mode, it was unable to identify my home course Pheasant Run, near Newmarket, Ontario. I have never had this issue before. Even the head p… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My golf buddy will not hold a charge, I can charge it for 5
My golf buddy will not hold a charge , I can charge it for 5 to 6 hours and when I get to the golf course it notifies me of low battery around the 13 th hole is there a way to make the charge hold lon… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
WT5 GOlf Buddy watch in January from PGA superstore. It
WT5 GOlf Buddy watch in January from PGA superstore. It works, but all yardages are between 30-40 yards short. Can I exchange it? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
Can I change the battery in my Golf Buddy Voice. It did not
Can I change the battery in my Golf Buddy Voice. It did not charge up last night. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have Golf Buddy Voice +. Problem: Message on GPS : Eror
I have Golf Buddy Voice +. Problem: Message on GPS : Eror 1 No voice. Will not allow GPS to start. Stays locked. Help solve this problem. Duane… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have a golf buddy world and the unit is not charging up.
I have a golf buddy world and the unit is not charging up. I have just bought a new golf buddy rechargeable battery and it is still not charging. I can turn the unit on but it does not last for long. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I purchased my Golf Buddy(voice) last month at the PGA Store,Denver,
I purchased my Golf Buddy(voice) last month at the PGA Store,Denver, CO. It seemed to work well the first two golf courses, but the last two--June 1 and June 4 it was 20 to 40 yards difference from th… read more
KKassel
KKassel
OWNER
High School or GED
1,050 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x