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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2469
Experience:  Using & Working with GPS systems for 10+ years
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I have a Tomtom XXL After not using it months the battery

Customer Question

I have a Tomtom XXL After not using it for several months the battery was dead. I recharged the battery but now it doesn't work correctly. I,ve tried holding the on off button to rest it . It makes the noise for resetting but only goes as far as the start screen. No touch screen response.
Submitted: 1 year ago.
Category: GPS
Expert:  Sijad H. replied 1 year ago.

Hi and thank you for your question. My name is ***** ***** I will be happy to assist you.

How old is the device?

Are you able to connect the device to perform a software update?