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My garmin 796 will not connect to Mozella because of an

Customer Question
error message that claims this...
my garmin 796 will not connect to Mozella because of an error message that claims this browser does not have Protocol GMNADU
Submitted: 2 years ago.Category: GPS
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Answered in 23 minutes by:
2/14/2016
Electronics Technician: Dustin, Senior Technician replied 2 years ago
Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 14,270
Experience: Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

It sounds like you are trying to use the garmin dashboard / communicator plugin to communicate with your Aera 796.

Instead, try using garmin express, once installed from this page

http://www8.garmin.com/support/collection.jsp?product=010-00967-10&cID=156&pID=87414

You should be able to run Garmin express on your computer. Connect your Aera to it. And update the software.

if you get stuck or run into any issues, let me know.

And if you would prefer, I can connect to your computer via a secure remote session where I could go through all the needed steps for you, on screen. if youd like to try that send a reply letting me know youd like me to connect. I'll send you that guaranteed offer and we can proceed.

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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Dustin
Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 14,270
14,270 Satisfied Customers
Experience: Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

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