GPS

GPS repair problems? Ask a GPS technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I can't open garmin express because of a msg "an expected…

Customer Question
I can't open garmin...

I can't open garmin express because of a msg "an expected error has occurred and garmin express must close". i simply want to upload my data to garmin website.

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The GPS Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

Garmin express has been working fine over the past few months on this laptop. it was still good 2 weeks ago.

Technician's Assistant: Is there anything else the GPS Technician should be aware of?

I try to uninstall the apps. but i cant find 'garmin express' in programme under control panel. it's weird. lol

Submitted: 2 years ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 4 hours by:
2/14/2016
Electronics Technician: Michael Hannigan, Engineer replied 2 years ago
Michael Hannigan
Category: GPS
Satisfied Customers: 11,888
Experience: 25+ Years Experience in Computers and Electronics. GPS Expert.
Verified

Hello. Thank you for coming to JustAnswer.

Sorry for the delay and thank you for your patience. My name is Michael. I will be helping you with your question today.

Please let me know if there as any additional information that you think might be pertinent to your question. If I don't hear back from you, I'll provide the best answer I can based on the information you've given so far. You will still be able to reply with additional information or questions at any point during our conversation, and I'll revise the my answer accordingly.

Ask Your Own GPS Question
Customer reply replied 2 years ago
I've already solved the problem by myself. Thanks anyway! :)
Electronics Technician: Michael Hannigan, Engineer replied 2 years ago

You're welcome. One thing I would suggest doing as well is a quick malware.scan with something like malwarebytes. It's free. The reason I suggest it is that malware commonly causes problems like this. It's a good safety precaution to take just in case that was in the mix.

Mike

Ask Your Own GPS Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan
Michael Hannigan, Engineer
Category: GPS
Satisfied Customers: 11,888
11,888 Satisfied Customers
Experience: 25+ Years Experience in Computers and Electronics. GPS Expert.

Michael Hannigan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,521 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
After updating the device recently, the traffic app won't
After updating the device recently, the traffic app won't find the traffic providers. In setting, traffic is enabled and the unit just hangs, searching for a provider. Haven't had any problems with th… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
I have a garmin 1390 that quit talking. i have tried the
i have a garmin 1390 that quit talking. i have tried the Garmin express fixes with no luck … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
My garmin express app says there is a problem communicating
My garmin express app says there is a problem communicating with the garmin servers … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I lost the program to update gps suv 755. purchased the
i lost the program to update gps suv 755. purchased the lifetime support a couple of years ago … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Am trying to update the map in my 1440 RoadMate. Keep
Am trying to update the map in my 1440 RoadMate. Keep getting Fatal Application Error msg. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Cannot get my Vivofit 2 to sync. Message comes up syncing
Hi. I am Cathy. Cannot get my Vivofit 2 to sync. Message comes up syncing activities only and no info is on my Connect app. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a fenex 2 watch and recently the garmin express
I have a fenex 2 watch and recently the garmin express program on my PC (Windows 10) doesn't respond at all nothing happens when I have the watch connected and I double click the garmin express icon(t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am trying to get the favorites from my husband's 1450 onto
I am trying to get the favorites from my husband's 1450 onto my 2595LM. I copied the current.gpx file from his 1450, renamed it current1.gpx, added it to the folder in my 2495 where my current.gpx fil… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have a garmin forerunner 25 that was working great for
hi there! I have a garmin forerunner 25 that was working great for months. now the gps won't start and I "reset" the watch and now nothing works! plus garmin express will not run on my pc and the two … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I was going to update my Garmin, but got a message "An
I was going to update my Garmin, but got a message "An unexpected error has occurred and Garmin Express must close. If you continue to experience this, contact Garmin Customer Support." Teresa… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I have a Garmin 510 which has been functioning perfectly but
Hi, I have a Garmin 510 which has been functioning perfectly but now in the last few days will not upload to my Garmin Connect App on my I Phone 6. Both units pair successfully and appear to sync but … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I cannot get Garmin Express to recognize my Nuvi 52. It
I cannot get Garmin Express to recognize my Nuvi 52. It worked a few months ago. I now have Windows 10 and I have the Communicator plug-in installed.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My gps 605 bike unit will not communicate with the ride with
My gps 605 bike unit will not communicate with the ride with gps site. I have unplugged,changed cords, uploaded garmin communicate plugin, grmin web updater, charged the unit....I'm at a loss. any sug… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
My Foreunner10 charges fine when I plug in the USB cable, but
My Foreunner10 charges fine when I plug in the USB cable, but it will not present me with an opportunity to upload to Garmin Connect. Garmin Connect reports that I have no devices. I got this watch as… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
error message when trying to load routes from basecamp
I get an error message when trying to load routes from basecamp to my nuvi 2797LM. Message "An error occurred while reading the following file(s) Garmin/GPX/GarminExpressImport.gpx This occurred after… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I recently used my garmin usb stick in another laptop to upload
I recently used my garmin usb stick in another laptop to upload some activities. Now when i try to upload activities using my own laptop again the activities are failing to upload even if i force a da… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Several models Garmin GPSr primarily 276C and GP60Csx with
Several models Garmin GPSr primarily 276C and GP60Csx with 2Gb card; Nuvi610 and a few Nuvi updated for friends. Win7 x 64; 2 x Laptops; Office 2010. I transferred a gdb file by e-mail working from La… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My forerunner 310xt does not see the new data since my last
My forerunner 310xt does not see the new data since my last sync. It also will not update firmware. It otherwise is working well. I have tried a soft reset and have used Ant as well as USB connections… read more
TX25B
TX25B
Master\u0027s Degree
2 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x