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I have a new Nuvi 2597 LMT which continues to shutdown with…

Customer Question
I have a new Nuvi...
I have a new Nuvi 2597 LMT which continues to shutdown with 5 minutes left on the US Map upgrade. This gives a disconnect notice to Garmin Express and the upgrade process must start over. Any suggestions
Submitted: 2 years ago.Category: GPS
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Answered in 35 minutes by:
1/31/2016
Electronics Technician: Thomas, Technician replied 2 years ago
Thomas
Thomas, Technician
Category: GPS
Satisfied Customers: 1,877
Experience: Ready to assist with your GPS equipment
Verified

Hi!

The first thing I would do is make sure that the battery is full to 100%. Even a half battery can give update problems.

Next, disconnect both ends of the USB cable and reconnect them, then try again. Also try a different USB cable if that doesn't work.

Reply if you need further help.

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