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Why is my garmin screen froze on acquiring satelites?

Customer Question
Why is my garmin screen froze on acquiring satelites?
Submitted: 2 years ago.Category: GPS
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Answered in 25 minutes by:
1/21/2016
Electronics Technician: TV-Tech1, Customer Service replied 2 years ago
TV-Tech1
TV-Tech1, Customer Service
Category: GPS
Satisfied Customers: 5,316
Experience: Electronic Technician
Verified

Mine does that to me at times too. 2 things I try to get it to acquire satellites - First I perform a master reset, Then I don't move the vehicle for 20 minutes so it can lock in on the satellites. It's worked for me.

This site shows all the master resets for the entire line of Garmins.

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId=%7Ba1f85d30-a65f-11e4-4df3-000000000000%7D&kbName=garmin

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Electronics Technician: TV-Tech1, Customer Service replied 2 years ago

I hope that resolves your problem, as I did have a Tom Tom that had problems locking in on cold days. I had to let that one warm up before it started locking in on satellites.

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