GPS Repair Problems? Ask a GPS Technician for Answers ASAP
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There is a known issue that matches the symptoms you are describing. Can you turn on your Garmin 5012 and check the software version as follows.
To view the chartplotter’s software version, from the Home screen, select
Configure> System> System Information
When you have that, please send a reply. Thank you~
Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.