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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2464
Experience:  Using & Working with GPS systems for 10+ years
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In Nov 2014 I bought Subaru Crosstrex with TomTom GPS. It

Customer Question

In Nov 2014 I bought Subaru Crosstrex with TomTom GPS. It gave faulty directions that day and never did get them right--including a U-turn on the Verrazano Bridge. Subaru could not resolve this so I now use my wife's handheld Iphone for accurate guidance. Is there possibility that current new tomtom support would make mine work?
Strphen ***********
Submitted: 1 year ago.
Category: GPS
Expert:  Dustin replied 1 year ago.

Hi Stephen, my name is ***** ***** I will do my best to assist you.

First question, is your TomTom a removable part of the head unit in your car. For instance take a look at this picture.

Also, do you know if the Subaru dealership or yourself, ever removed the unit, connected it to a PC and updated it?