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Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2462
Experience:  Using & Working with GPS systems for 10+ years
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I want to update my ***** ***** ***** ***** navigation 4ET03

Customer Question

Customer: Hi I want to update my ***** ***** ***** ***** navigation 4ET03 XL
JA: Thanks. Can you give me any more details about your issue?
Customer: serial Number GI4210B07517 (4ET0.002.01) how to upgrate
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to GPS Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: ok I will pay Just expla
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:
1) The FULL Make & Model Number of the device you are working with (it seems to have been cut off by the system here)?
2) The AGE of the device?

3) Does the device have any problems, or does it still operate properly?


Customer: replied 1 year ago.
You told me that You charge me 18 usa dollar but You take for my account 36 dolar Why ?
Please send me my money back
plus I do not have my maps
how You can charge me so much? the maps do not cost 36 usa dollar
please send me my money back imideatly
Expert:  Greg A. replied 1 year ago.

Hi again,

I explained that the model number has been "cut off" on my end, and that is why I asked.

But it sounds like you have other issues with this system, so I would recommend contacting customer support here and getting those issue resolved, then submit your question again.

In the mean time, I will opt out of your question.

Take Care, Greg A.