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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8720
Experience:  Using & Working with GPS systems for 10+ years
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I just got a new 2689 lmt and tried using it in Mexico a

Customer Question

I just got a new 2689 lmt and tried using it in Mexico a couple of days ago, Limited success bad directions
un pluged it and went back to my oder model
I am not at my computer trying to read the manual
but I the gps will not boot up
I get the icon on the screen that shows it is connected to the computer usb port but that is all ..... no other signal,
even when disconnected from the computer there is nothing,
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of any issue you are having with your device.

May I ask what happens when you connect the device to the Vehicle Power adapter - and not the computer?

Also, make sure you have power coming from the Vehicle power SOCKET when you try this (some vehicles need to have the ignition turned ON - for power to come from the power sockets).


Expert:  Greg A. replied 1 year ago.

Hi again,

I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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