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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2464
Experience:  Using & Working with GPS systems for 10+ years
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I have contacted you b4 - my tenix2 is not seen by Garmin

Customer Question

I have contacted you b4 - my tenix2 is not seen by Garmin express. A Garmin tech access my pc to fix the issue. Said it was fixed. Not!! I suspect the tenix2 itself being the problem. I connect the unit to my pc/Garmin connect via UBS connection but GX can" find it. Any suggestions?
It has work well with GX but last week just stop communicating
Submitted: 1 year ago.
Category: GPS
Expert:  Freddy M. replied 1 year ago.

Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. What version of windows or mac is on the computer? When connected to the computer do you hear the sound of a new device being connected?