How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: GPS
Satisfied Customers: 17913
Experience:  Over 16 years experience installing and repairing electronics.
Type Your GPS Question Here...
Pete is online now
A new question is answered every 9 seconds

I have a Joule GPS 2.0 and I continually lose one or both

Customer Question

Hi, I have a Joule GPS 2.0 and I continually lose one or both bikes in that the unit won't connect to the hub. Batteries are not the issue. What can you suggest - thanks Andrew
Submitted: 1 year ago.
Category: GPS
Expert:  Pete replied 1 year ago.

Hi Andrew,

If the batteries are good, then the connection is being lost for some other reason.

First, try updating the firmware from the Powertap website.

Let me know if that helps...