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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8794
Experience:  Using & Working with GPS systems for 10+ years
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I'm trying to update software on nuvi 3490 Hardware Version:

Customer Question

I'm trying to update software on nuvi 3490 Hardware Version: V7 8gb 036 DS TC GTL
Unit ID:(###) ###-####
Software Version: 8.20
GPS Firmware: 2.28.12
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of any trouble you may be having with your device.

May I ask:

1) The AGE of the device?

2) Does the device still operate properly when NOT connected to any power?

3) Do you have the USB cable that came with the device?

4) If you do have the USB cable, does the computer "see" the device when the cable is connected?


Expert:  Greg A. replied 1 year ago.

Hi again,

I see you have opened another question - which I have requested to be closed.

If you can, please reply in the box below (when you can) and we can continue here.

Thanks, ***** *****