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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8794
Experience:  Using & Working with GPS systems for 10+ years
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Have Nuvi 50LM. Have lifetime upgrade service with Garmin.

Customer Question

Have Nuvi 50LM. Have lifetime upgrade service with Garmin. Started upgrade yesterday afternoon finally went to three hrs and minutes but then went back to seven hrs back and forth. When we went to bed I unplugged garmin and turned off computer. What do I do now to be sure I have proper upgrades in my GPS???
Submitted: 1 year ago.
Category: GPS
Expert:  Greg A. replied 1 year ago.

Hello & Welcome to Just Answer,

Sorry to hear of any trouble with the update.

May I ask:

1) Did you see the download and update COMPLETE - before you turned your computer off?

2) What is your internet connection speed - if you know it?


Customer: replied 1 year ago.
No the upgrade was not complete. I do not know connection speed but is proably slow as I live in the country
Customer: replied 1 year ago.
This is bull shit!! you keep adding charges and you have my card #***** Please forget I tryed to get help. I will contest any charges to my card!
Expert:  Greg A. replied 1 year ago.

Hi again and thanks for that.

Sorry for any delay or issue you may be having with the site.

Are you on the same internet connection NOW - as when you tried the update?