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Richard, Customer Service
Category: GPS
Satisfied Customers: 36866
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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I am trying to update maps on my Garmin nuvi2797. Garmin

Customer Question

I am trying to update maps on my Garmin nuvi2797. Garmin Express is not finding my unit so am wondering if this is because it might not be registered? I have never tried updating maps before so not sure of what is causing this issue.
Submitted: 1 year ago.
Category: GPS
Expert:  Richard replied 1 year ago.

Hi there and welcome

It is not due to it being registered but the computer is not detecting it.

Can you close Express, then connect the nuvi to another USB port on the computer and tell me if Express then detects it please.