How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dustin Your Own Question
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 13535
Experience:  Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
Type Your GPS Question Here...
Dustin is online now
A new question is answered every 9 seconds

I have a nuvi 2555lmt. I was driving to my destination and

Customer Question

I have a nuvi 2555lmt. I was driving to my destination and all of sudden it changed from English to German and at the same time there was no voice.
Could you please help me solve the problem?
Submitted: 2 years ago.
Category: GPS
Expert:  Dustin replied 2 years ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

It may be that the language settigs was accessed accidentally. Or it could have been a software glitch or error. The fix should be simple though.

You need to shut down the unit, then start it while holding your finger on the bottom right corner and then when it asks, select yes for clear all user data.

The video below will show you the process.

After its reset, it will restart. Then just select English as your language and you will be good to go~

I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.