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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 8921
Experience:  Using & Working with GPS systems for 10+ years
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I have a nuvi 65 LMT Garmin that locked up. Was traveling

Customer Question

I have a nuvi 65 LMT Garmin that locked up. Was traveling on the highway with everything working fine and it locked on a screen. Got no voice. This unit is only 7 months old.
Submitted: 2 years ago.
Category: GPS
Expert:  Greg A. replied 2 years ago.
Hello & Welcome to Just Answer,
Sorry to hear of the issue you are having with your GPS.
Can I assume you still have the unit with you?
If so, please try a "soft reset", which is done using the steps below.
1) Disconnect the device from ALL connections (power, USB cable, etc.).
2) Push and HOLD the power switch for 15-30 seconds. And KEEP HOLDING even if the device screen turns OFF (that is what does the reset).
3) Wait another 30 seconds or so, and try switching the device back ON, and allow it to boot up normally - if the screen turns on.
Please let me know if that works for you or if we have more to do.
Expert:  Greg A. replied 2 years ago.
Hi again,
I see it has been a few days and I just wanted to follow up to see if you have any more questions concerning this issue or if the issue was resolved.
I look forward to any further questions or results that you may have.
Thanks, ***** *****