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After updating my TomTom, it will not recognise addresses
After updating my TomTom, it will not recognise addresses that previously it had recogmised and the home buttoon would not work and I could not enter my home address. … read more
Richard
Richard
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I bought a TomTom Start some years ago. I just put into use
I bought a TomTom Start some years ago. I just put into use not bothering to activate. I purchased a map earlier and it takes an activation number for the download. I don't have any instructions to re… read more
Pete
Pete
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Bachelor's Degree
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I have a tomtom that was purchased at a Sears store in Hilo,
I have a tomtom that was purchased at a Sears store in Hilo, Hawaii and I want to up grade to the new tomtom I get sent to the site in great britain. The number I could make out is N14644 on the back … read more
Richard
Richard
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IT Manager, Consultant
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I have a .gpx file for a walk I plan to do in France. Can a
I have a .gpx file for a walk I plan to do in France. Can a file such as this be used on a TomTom XL. If it can it would appear that, from my Google searches, I need to convert the .gpx file to a .csv… read more
Pete
Pete
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Updated from TomTomOne to TomTom Via 180 some months ago. Took
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Pete
Pete
Senior Engineer
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I have 2 devices 1 black edition XL connected [email protected]
I have 2 devices 1 black edition XL connected [email protected] ..works well 2nd and new device FY4361G00051 Wirelss Go Live 825 - 2GB TTS I opened another [email protected] to connect this new dev… read more
Sijad H.
Sijad H.
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1,548 satisfied customers
I just downloaded australian map updates on my go930 and although
I just downloaded australian map updates on my go930 and although it appears that the maps have been loaded on the device I cant get the map activated.… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
How do I unistall maps in my tomtom one xxl.. all I get is a
How do I unistall maps in my tomtom one xxl.. all I get is a white screen and then if I can get a map to come up it says can't use this map on this device… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
After recently going through the update procedure my N14644
After recently going through the update procedure my N14644 Tom Tom One, when turned on now just says;- No maps found. As my map update sub is current does this mean there is a fault in the unit or th… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
XXL 540S WAS DOWNLOADING MAP UPDATE AND WAS ALMOST FINISHED
XXL 540S WAS DOWNLOADING MAP UPDATE AND WAS ALMOST FINISHED WITH UPDATE WHEN COMPUTER POWERED DOWN NOW GPS SAYS IT HAS NO MAPS AND WILL NOT LET UPDATE/INSTALL MAPS… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I am a new Tomtom GPS user. I need to learn how to update
I am a new Tomtom GPS user. I need to learn how to update my Tomtom via Internet, if possible. I connected the GPS usb cable to my hard drive resulting in it bringing up photos to be transferred? I am… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
Do I need the genuine cable to use tomtom home to download
Do I need the genuine cable to use tomtom home to download new maps? I have a camera cable that is the right connection but the RU Tomtom is not recognised by the software....so thinking the cable cou… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I purchased a map update for my tomtom in february I had already
I purchased a map update for my tomtom in february I had already downloaded the home page when I spoke to the technician but he had the new page and I didn't and I couldn't do the update. He emailed m… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
My mother owns an XXL model that does not have safety features
My mother owns an "XXL" model that does not have safety features for traffic camera alerts. When we go online the message is that this feature is not available for purchase. How can this feature be ad… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
I recently purchase a tomtom xl 340s gps system. I understand
I recently purchase a tomtom xl 340s gps system. I understand that there ia a free map download avaiable to new purchaser of a tomtom unit. I do I go about getting this download. My e-mail address isX… read more
Neil
Neil
Associate Degree
3,582 satisfied customers
I just purchased a Tom Tom XL unit. Out of the box it had
I just purchased a Tom Tom XL unit. Out of the box it had a map installed... I followed the directions and went to the Tom Tom home page, and it said that there was an updated map available. The downl… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
My Tomtom One XL says not enough space on your device.
I am trying to update my tomtom one xl but it says no space available, I do not know how to remove maps as I am not very technical. My map update subscrition is due to run out so I would like to get t… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
I bought and downloaded map of Australia and other items not
I bought and downloaded map of Australia and other items not sure what was included, I think price was $49.95. The map would not fit on my tom tom so I deleted the old map. The news map still won't fi… read more
Neil
Neil
Associate Degree
3,582 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

12,180 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

842 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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