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Related GPS Questions
Can you help with a - xxl, all i know it is a - xxl/I no
all i know it is a tom-tom xxl/I no longer have th box. It is about 8 yrs old. I tried to update it,and when i plugged into my computer,it lost all data,but just flashes the Logo on and off. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,475 satisfied customers
i purchased a Garmin Nuvi 350 several yearsa ago. I rcently
i purchased a Garmin Nuvi 350 several yearsa ago. I rcently went throught the process of updating the maps etc. It is now runni8ng at a fast speed. I set the location and no sooner am out of the curre… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,608 satisfied customers
I havent used my TomTom in a couple of years when I turned
I haven't used my TomTom in a couple of years when I turned it on it said i should update it, so I went online and got TomTom home on my laptop, I followed the instructions, did the backup and then tr… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I would like to get the latest software update showing roads
I would like to get the latest software update showing roads etc for my tom tom. How do I go about that. Ive never updated and owned the tomtom for about five or six years. I constantly find improper … read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
When I turn my TT XXL 535 on all I get is the TOMTOM screen
When I turn my TT XXL 535 on all I get is the TOMTOM screen and icon. When I shut it off I get a green screen before it turns off. I have connected to TT home and made any updates. Deleted TThome and … read more
TV Tech1
TV Tech1
Associate Degree
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My XXL wont retain my map corrections although they are uploaded
My XXL won't retain my map corrections although they are uploaded via TomTom Home. Do I have to wait until TomTom releases an update using my corrections ?… read more
TV Tech1
TV Tech1
Associate Degree
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I have a GO950 for which I recently purchased an update for
I have a GO950 for which I recently purchased an update for Europe as I am visiting Europe and in particular England and Scotland where I will be driving. When I finished going through al the steps in… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
the USA map is gone, we can only see the Island of Guam.
while trying to check for updates, the entire information stored in the device was erased, contacts and all. they only we can see the map of the island of Guam, nothing else. I called support and they… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I have a XL335 and I just purchased a new computer with
I have a Tom Tom XL335 and I just purchased a new computer with Windows 7. The computer does not seem to recognize that the device is connected, although the computer does have a bell notifying that t… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I purchased unit GO 730. When in use it eventually always defaults
I purchased unit GO 730. When in use it eventually always defaults to main menu screen even after programed for a specific route.… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I have a Tom Tom One and cannot get the computer to recognise
I have a Tom Tom One and cannot get the computer to recognise it when connected. The message on TomTom HOME is No device connected. How can I get the HOME to recognise the Tom Tom… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
I have been trying to update my tom tom via 1500 online and
I have been trying to update my tom tom via 1500 online and before the download is complete I get an error message saying something is wrong contact support. the screen on my tom tom says insert memor… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
my xl will have a route planned then the screen will go blank
my xl will have a route planned then the screen will go blank and anote appears lost conection. what up on this problem… read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
The last time I downloaded the map update my Tom Tom GO730
The last time I downloaded the map update my Tom Tom GO730 flips from menu to menu instead of shwoing my route. How can I correct this?… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
i brought my sister a tom tom XL IQ routes 2 in May last year.
i brought my sister a tom tom XL IQ routes 2 in May last year. It switches on and you can press plan route but when you press address it freezes and switches itself off and on, you can press home and … read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I cannot get past the opening Tom Tom screen, on which it freezes.
I cannot get past the opening Tom Tom screen, on which it freezes. I have tried the reset button, which turns it off, but offers no solution to the problem.… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
have just used tom tom in spain having downloaded southern
have just used tom tom in spain having downloaded southern europe map update now cant get united kingdom back not on my list of countries… read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
My Tom Tom XXL GPS seems to be freezing up. It wont let me
My Tom Tom XXL GPS seems to be freezing up. It won't let me plan a new route. It just keeps shutting off and restarting. It lets me click the button on the screen to acknowledge the user agreement. Th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,608 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Dustin

Dustin

Senior Technician

826 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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