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Related GPS Questions
I need to update my TomTom GPS. I have the XXL model. I have
I have it plugged in to my computer right now so I want to down load the newest up dates for it please … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,475 satisfied customers
My Garmin 1490 LTM is giving me the message "No Mapa Data
My Garmin 1490 LTM is giving me the message "No Mapa Data Available". I went through the fix noted on your website 4 years ago, but I still get the same message. { I had problems when I tried to updat… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,608 satisfied customers
I have a TOMTOM - about 5 years old that I would like to use
Hi pearl. I have a TOMTOM - about 5 years old that I would like to use for a vacation in Europe and I want to update the maps> I cant access the Map update - have downloaded TOMTOM home and it coms… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,475 satisfied customers
I own your TomTom XL-335-LM GPS Unit that was last updated
I own your TomTom XL-335-LM GPS Unit that was last updated in 2012. 6 days ago I received an Email from TomTom advising me there was a new 2015 SUMMER MAP available for downloading on my computer. You… read more
Dustin
Dustin
Senior Technician
826 satisfied customers
I purchased tom tom xxl in South Africa in 2011 and now moved
I purchased tom tom xxl in South Africa in 2011 and now moved back to Australia and want to install Australian maps into my GPS. can you please provide me with the installation details thanks George R… read more
Dustin
Dustin
Senior Technician
826 satisfied customers
My TomTom Go will not recognise the Mornington Peninsula Freeway.
My TomTom Go will not recognise the Mornington Peninsula Freeway. I recently updated my maps purchasing a new map, backed up & downloaded but it still does not recognise this freeway… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,608 satisfied customers
Tried to download map update. Failed...had errors and now
Tried to download map update. Failed...had errors and now have screen with flashing red dot and X. I've been billed $30 on my card. Tried to redo and re-install but that failed also. Comp Screen sends… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,475 satisfied customers
My GPS is a GO750. My last update failed partway through the
My GPS is a GO750. My last update failed partway through the installation phase. I followed the instructions to format the TomTom, deleting practically everything on the way. The new installation fail… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
Ive just bought a Tomtom XXL (no model number, Im afraid,
I've just bought a Tomtom XXL (no model number, I'm afraid, but it's a portable model rather than built-in)) and can't get it to respond to my screen taps. It's been charged up OK and it switches on, … read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
Hi,I have two tomtom navigatiors - both bought about 18
Hi, I have two tomtom navigatiors - both bought about 18 months ago at Dick Smiths - and the gps function has stoppedworking on them. Dick Smith said to go to your website , that it was a common probl… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,608 satisfied customers
My Tom Tom is only 4 months old. This week I was in a rural
My Tom Tom is only 4 months old. This week I was in a rural area and starting to head home, engaged my destination to my HOME button and it started searching for "waiting for VALID GPS SIGNAL". IT IS … read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
I have a G950, the problem that I now have is that when I select
I have a G950, the problem that I now have is that when I select a street or town name on the keypad, the letters do not quit line up, ie; to get the letter E I have to press W etc, but I can not get … read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
My husband bought a Tomtom about 5 years ago. It worked
My husband bought a Tomtom about 5 years ago. It worked fine. Then my husband got very ill and progressed downward, resulting in his death last May, 2011. I would like to start using the Tomtom but wo… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
I connect my Tom Tom to the Laptop. What is the next step
I connect my Tom Tom to the Laptop. What is the next step to update to current Maps as I am going away in July.… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
when I switch my ONE XL Tom Tom on, the screen shows a hand
when I switch my ONE XL Tom Tom on, the screen shows a hand with a red cross trough it and tells me to wait. Sometimes the hand disappears and only a blue card is shown, indicating that I have to inse… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
When trying to update my unit, I got an error message with
When trying to update my unit, I got an error message with a retry option. If that did not work, I was to go to TOMTOM.com/home and reload the software. I did that and in the process of updating, I go… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
Have tomtom on with america and canada chip, but now only
Have tomtom on with america and canada chip, but now only guam comes on when I turn it on.… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
I just purchased a Tom Tom XL unit. Out of the box it had
I just purchased a Tom Tom XL unit. Out of the box it had a map installed... I followed the directions and went to the Tom Tom home page, and it said that there was an updated map available. The downl… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,608 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Dustin

Dustin

Senior Technician

826 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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