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I juts purchased map up[dates fro Tomtom but cant install to
I juts purchased map up[dates fro Tomtom but cant install to the device as I cant find what model it is. It old, I don't have the box and cant find the model number in the device … read more
Dustin
Dustin
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I want to get the device started and it keeps saying no maps
I want to get the device started and it keeps saying no maps are available. I just purchased the maps and I don't see them anywhere. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I want to update my maps. I have correctly inserted the SD
I want to update my maps. I have correctly inserted the SD card and connected my device to the computer. When I try to update the maps I receive the message, "You are not connected to the computer. Ho… read more
Dustin
Dustin
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I have a TOMTOM GPS GK5411G05588 4ET0.001.01 it has served
I have a TOMTOM GPS GK5411G05588 4ET0.001.01 it has served me well, I download ne maps whenever it tells me on my E-Mail to do so, the last download two days ago has caused my GPS to only show USA wit… read more
Sijad H.
Sijad H.
Technician
Associate Degree
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Hello I have a Via 1530/1535 and Im having problems updating
Hello I have a Via 1530/1535 and I'm having problems updating the Map. I do not have an "Activation Code" I bought it used... When I try to get a Map update, an error appears, cannot find mos or mus. … read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
hi i tried to purchase new maps i paid $69 now my tom tom will
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Dustin
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My TomTom XL will not get past the screen with the picture
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jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
I purchased online a map for France forr my One XL Tomtom. Recd
I purchased online a map for France forr my One XL Tomtom. Rec'd email that it was ready for downloading, but I haven't been able to get anywhere doing this. The device asks if I want to connect to th… read more
Sijad H.
Sijad H.
Technician
Associate Degree
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My tomtom one keeps runiing setup and locks up after I
My tomtom one keeps runiing setup and locks up after I select voice and then restarts. It keeps doing this.… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
Some of the functions on my tomtom one are ghosted and inaccesible
Some of the functions on my tomtom one are ghosted and inaccesible especially those concerning favourites, my location buddy, home, recent destination, etc. The screen recently froze on opening page (… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I connect my Tom Tom to the Laptop. What is the next step
I connect my Tom Tom to the Laptop. What is the next step to update to current Maps as I am going away in July.… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
Good morning. I own a TomTom XL and on 2 Dec 2011 I purchased
Good morning. I own a TomTom XL and on 2 Dec 2011 I purchased an update to my Australian maps from TomTom over the internet. I have found so many errors in the new maps it is exceedingly frustrating. … read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
XXL 540S WAS DOWNLOADING MAP UPDATE AND WAS ALMOST FINISHED
XXL 540S WAS DOWNLOADING MAP UPDATE AND WAS ALMOST FINISHED WITH UPDATE WHEN COMPUTER POWERED DOWN NOW GPS SAYS IT HAS NO MAPS AND WILL NOT LET UPDATE/INSTALL MAPS… read more
Sijad H.
Sijad H.
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Associate Degree
1,548 satisfied customers
I just changed my tom tom go 720 for a tom tom 2050. I have
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Sijad H.
Sijad H.
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Associate Degree
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I have a TOM TOM XL 335.S. I turn it on, touch the screen and
I have a TOM TOM XL 335.S. I turn it on, touch the screen and it goes the LEGAL NOTICE, I press AGREE and nothing happens ,it freezes on the LEGAL NOTICE. I have tried turning it off and restarting bu… read more
Sijad H.
Sijad H.
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Associate Degree
1,548 satisfied customers
Do I need the genuine cable to use tomtom home to download
Do I need the genuine cable to use tomtom home to download new maps? I have a camera cable that is the right connection but the RU Tomtom is not recognised by the software....so thinking the cable cou… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I have a TOMTOM XL. It use to work well. I had TomTom home
I have a TOMTOM XL. It use to work well. I had TomTom home om my computer, I got Sick for a For months and did not use my TomTom. Now I cannot connect to Tom TOM Home to update my map. I can't even do… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
Ive been using One XL for some time w/o problems. However,
I've been using One XL for some time w/o problems. However, today, when trying to enter a new street and house number, I get city: Yona GU Chalan Pago GU When I type in Niantic after city:, I get Nimi… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,609 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Dustin

Dustin

Senior Technician

826 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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