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Lately the voice on my Tom Tom XXL GPS has decreased. It is
Lately the voice on my Tom Tom XXL GPS has decreased. It is not new. Do you think the speaker is blown? I really enjoy using it and I do get the updates regularly. Thanks for your help! … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,919 satisfied customers
I just bought the Global Positioning System (Smart GPS,
I just bought the Global Positioning System (Smart GPS, Smart Way) I am trying to operate it. I have never had this kind of equpment before. I am 84 years old and am not computer knowledgeable. I want… read more
Steve G.
Steve G.
Technician
815 satisfied customers
My tomtom gps is stuck on the route summary screen and will
My tomtom gps is stuck on the route summary screen and will not respond to pressing done ofr the screen! Please [email protected] or XXX-XXX-XXXX! Thanks!… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
I recently purchased a 2505 Nuvi series GPS. The volume control
I recently purchased a 2505 Nuvi series GPS. The volume control seems to work except for the voice function of the route instructor. It remains low despite the volume settings. All other sound functio… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,610 satisfied customers
Well, I am brand new to GPS but I purchased a tomtom from a
Well, I am brand new to GPS but I purchased a tomtom from a friend as I need it for my new job. I am not getting much help (that I understand ) from the booklet that came with the device. Is there som… read more
Craig
Craig
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M86487b06177 go920(4m00900) 5v dc 1a fcc-id54LGO520 I
M86487b06177 go920(4m00900) 5v dc 1a fcc-id54LGO520 I started my TomTom and it would not show any map, I shut it off and restarted and no action. I used reset button and as soon as it started I heard … read more
Steve G.
Steve G.
Technician
815 satisfied customers
My xl apparently froze to death.i am a boy scout leader and
my tom tom xl apparently froze to death.i am a boy scout leader and have had 2 previous units pass away.the switch units was pushed to turn it on and it just would not work.would you like it back to f… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,610 satisfied customers
I have TomTOM XXL IQ Routes edtion. The Version Information
I have TomTOM XXL IQ Routes edtion. The Version Information screen says: Device AKTYW AJH5A, App 9.061.576030.2, OS 567329 (1034 9/15/2010) , 64 MB Ram (free: 18.7MB) , GPS v1.20, Boot 5.5279, Map: 'U… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,954 satisfied customers
I have twice had the message"Safety Lock Enabled" and then
I have twice had the message"Safety Lock Enabled" and then I am not able to program the address into the TomTom. Why is this happening and how can I "undo" it. No point in having a GPS that locks up o… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,975 satisfied customers
I have lost the power cord for my TOMTOM GPS . The GPS has
I have lost the power cord for my TOMTOM GPS . The GPS has a 20 pin connection I can't find the model # XXXXX (on the GPS, nor in the booklet) Could you how I can purchase the power cord for the devic… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,610 satisfied customers
About 2 1/2 years ago, I purchased a Tomtom GPS. I sent in
About 2 1/2 years ago, I purchased a Tomtom GPS. I sent in the enclosed registration. Quickly after that day, i took an out of country job that lasted 2 years. The GPS was not used. I returned 3 weeks… read more
Charles
Charles
Owner
FCC Communication License
4 satisfied customers
On a recent trip my tomtom stopped talking . the map was stillthere
On a recent trip my tomtom stopped talking . the map was stillthere and is tracking. How do I get the voice back?????… read more
n55w131
n55w131
High School or GED
54 satisfied customers
my 1412 went blank. The car charge shows a blue lite like its
my 1412 went blank. The car charge shows a blue lite like it's working but I can't get anything on the screen. I have tried the reset button and off/on button. Got any guesses?? This is my second requ… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
For a new GPS user, your TomTom instruction manual sucks! I
For a new GPS user, your TomTom instruction manual sucks! I just bought your TomTom VIA model. The manual isn't very explicit or helpful. Is there a more comprehensive manual I can obtain (buy?)? If n… read more
Neil
Neil
Associate Degree
3,582 satisfied customers
I purchased a Tom Tom GPS ( C-NO RX4500B04964 ) from Staples
I purchased a Tom Tom GPS ( C-NO RX4500B04964 ) from Staples on 01/04/2011. The unit has quit working altogether. The on off button does not work at all, clicks but no response. If the unit is plugged… read more
Steve G.
Steve G.
Technician
815 satisfied customers
I have a TomTom GPS and its been working fine until this past
I have a TomTom GPS and it's been working fine until this past weekend when out of the blue the volume went very low (I could hardly hear anything). How can I increase the volume?… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
I have recently purchased a nuvi 205W series gps. It has worked
I have recently purchased a nuvi 205W series gps. It has worked great until now when the screen went very faint. Voice still working. It appears no way there is to remedy the situation. Glen Peterson,… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
Hi, I was delighted to be able to purchase a TomTom GPS last
Hi, I was delighted to be able to purchase a TomTom GPS last January. Haven't used it much but when I did I was very disappointed that it didn't speak the street names. I guess I took for granted that… read more
Neil
Neil
Associate Degree
3,582 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,610 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,954 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

844 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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