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Have 2 tomtom go 910 systems. Both failed one harddrive
have 2 tomtom go 910 systems . Both failed one harddrive failed 2nd cant detect satellites. So I swapped the Harddrive between the tow units and one unit boots up completely but ask it to be re reregi… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,144 satisfied customers
Our Tom Tom go turned off as we were using it and now wont
Our Tom Tom go turned off as we were using it and now won't turn back on have plugged it into computer and power also checked cord ect.… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
Going to Chatham Ontario the tom tom was great. Comming home
Going to Chatham Ontario the tom tom was great. Comming home the tom tom left me off somewhere the Lord only knows. I was in the middle of nowhere and it did not try and get me back to the tunnel or b… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
I have a XL 330 model...purchased in 2009. Havent used it
I have a XL 330 model...purchased in 2009. Haven't used it much lately. I hooked it up to my computer to download maps....When I hit the start button....the screen displayed 18 lines of info such as: … read more
rv007
rv007
Engineer
Associate Degree
3,943 satisfied customers
I would like to download the map of Italy only to my tomtom
I would like to download the map of Italy only to my tomtom gps, without purchasing a package that will be delivered by mail. I am leaving for Italy on Tues oct.2.… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
My tom tom go 910 will not turn on. Ihave docked it on my
My tom tom go 910 will not turn on. Ihave docked it on my computer for over 3 hours light is lit but the screen will not go on.… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
MY TOMTOM DISPLAYED A MESSAGE THAT IT HAS BEEN 18 MONTHS SINCE
MY TOMTOM DISPLAYED A MESSAGE THAT IT HAS BEEN 18 MONTHS SINCE MY LAST UPDATE OF MAPS. (I ONLY PURCHASED THE UNIT ABOUT 3 MONTHS AGO. i WAS ADVISED TO GO TO tomtom.com TO UPDATE. i've attempted to ins… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
Last Thursday I used my TomTom and it worked fine. On my return
Last Thursday I used my TomTom and it worked fine. On my return trip home, I Turned it on, selected to return to my home address. It came on but indicated "low Battery", then a large picture of a batt… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
My TomTom One XL has stopped displaying a map when powered
My TomTom One XL has stopped displaying a map when powered on. I get drums, the the bridge. No Agreement page or map is displayed. It does not respond to touching the screen. I have to hold the power … read more
rv007
rv007
Engineer
Associate Degree
3,943 satisfied customers
Can not update the downloads on tomtom 1530/1535. windows xp
can not update the downloads on tomtom 1530/1535. windows xp os. tomtom updated to version 2.8. physically interfaced with pc, however tomtom says its not connected. the computer icon system appears i… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
My Tom tom Go 910 freezes on the opening windo (a picture of
My Tom tom Go 910 freezes on the opening windo (a picture of the Tom Tom) and will not continue to the opening menu. Tapping on the screen does not advance it. Charging overnight does not help. Pressi… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I ordered a new map of USA for my Tomtom XL 325 to update it
I ordered a new map of USA for my Tomtom XL 325 to update it and when downloading the new map I got an error message "insufficient data space" on my computer. It failed to delete to previous map. When… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I want to download a new map. I lost just my Tom Tom Go 910
I want to download a new map. I lost just my Tom Tom Go 910 USB port connector and ordered a replacement "Tom Tom 510 710 715 910 GPS Home Mount Dock" from a third party - TOP1RATEDSELLER. When I conn… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
TomTom720 go will switch on but not off. Reset is the only
TomTom720 go will switch on but not off. Reset is the only action to affact it. TomTom not seen when connected USB to computer. Is there anything I can do please? David Lloyd… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I am a new Tomtom GPS user. I need to learn how to update
I am a new Tomtom GPS user. I need to learn how to update my Tomtom via Internet, if possible. I connected the GPS usb cable to my hard drive resulting in it bringing up photos to be transferred? I am… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
message says no device connected. Screen is black. green
message on computer says "no device connected". GPS screen is black but green light on in the corner. Using GO 630 TomTom GPS device. I have tried the car connectiion cord and the UBS connection cord … read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I have a tomtom one version 6.560, I downloaded 2 updates,
I have a tomtom one version 6.560, I downloaded 2 updates, article 1SDA.013.00 & 1SDA.002.04R, paid for, went to download and error came up, now enough space on the memory card, tried via Halfords, to… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
my tom tom 910. when I turn the unit on it will only go to
my tom tom 910. when I turn the unit on it will only go to the tomtom go 910 screen & no further. how can I get the unit to work again?… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,610 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

844 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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