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Having trouble up dateing my tomtom. Have no maps on screen.
have no maps on screen. turn it off but can't go gack to what I had before. … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
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BMW-USA advised me that TomTom is an authorized source for
BMW-USA advised me that TomTom is an authorized source for Nav System updates for my car. I have a 2011 BMW X-3. How do I order the update? How do I install?… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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Have a N14644 and would like to know how much it would cost
Have a Tom Tom N14644 and would like to know how much it would cost to bring it up to date as of now. Thanks Pearl. … read more
Dustin
Dustin
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I own your TomTom XL-335-LM GPS Unit that was last updated
I own your TomTom XL-335-LM GPS Unit that was last updated in 2012. 6 days ago I received an Email from TomTom advising me there was a new 2015 SUMMER MAP available for downloading on my computer. You… read more
Dustin
Dustin
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Hello I have a Via 1530/1535 and Im having problems updating
Hello I have a Via 1530/1535 and I'm having problems updating the Map. I do not have an "Activation Code" I bought it used... When I try to get a Map update, an error appears, cannot find mos or mus. … read more
Sijad H.
Sijad H.
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Associate Degree
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I bought my Tomtom in 2006, I am not sure how to update, I
I bought my Tomtom in 2006, I am not sure how to update, I have changed my email address 4years ago, I have my tomtom one card with the product code. Can you help me update?… read more
Freddy M.
Freddy M.
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I bought a TomTom in The Netherlands about 5-6 years ago with
I bought a TomTom in The Netherlands about 5-6 years ago with the map of Europe. Subsequently I bought the maps of Australia and New Zealand and loaded them on the unit. For two trips to Europe I coul… read more
Steve G.
Steve G.
Technician
815 satisfied customers
We purchased our TomTom in November, 2011 and have used it
We purchased our TomTom in November, 2011 and have used it twice. It will not start. When programmed, it comes up with a message--"Waiting for a valid GPS signal". It never goes any further and will n… read more
Bernie
Bernie
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Bachelor's Degree
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I was given a Tomtom one Model no TTONE30SB S/NPP4399G08677.
I was given a Tomtom one Model no TTONE30SB S/NPP4399G08677. on second trip in the day all I got was a grey screen. Before the end of warranty, I took it to repairer at Regents Park, as advised by Tom… read more
Pete
Pete
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Ive just bought a Tomtom XXL (no model number, Im afraid,
I've just bought a Tomtom XXL (no model number, I'm afraid, but it's a portable model rather than built-in)) and can't get it to respond to my screen taps. It's been charged up OK and it switches on, … read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
MY TOMTOM DISPLAYED A MESSAGE THAT IT HAS BEEN 18 MONTHS SINCE
MY TOMTOM DISPLAYED A MESSAGE THAT IT HAS BEEN 18 MONTHS SINCE MY LAST UPDATE OF MAPS. (I ONLY PURCHASED THE UNIT ABOUT 3 MONTHS AGO. i WAS ADVISED TO GO TO tomtom.com TO UPDATE. i've attempted to ins… read more
Bernie
Bernie
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Bachelor's Degree
2,446 satisfied customers
I purchased a TOMTOM VIA in September 2011. I have used it
I purchased a TOMTOM VIA in September 2011. I have used it successfully on 8 trips, including from Columbus, OH to Naples FL and return. This week I planned a trip from Columbus, OH to Virginia Beach,… read more
Dan
Dan
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Associate Degree
182 satisfied customers
I have a model XXL530 TomTom. when downloading my latest update
I have a model XXL530 TomTom. when downloading my latest update I get an error, could not delete K:\data.chk. and my tomtom gets a white X inside a red circle when I turn it on. thank you,[email protected]… read more
Carl L
Carl L
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2,674 satisfied customers
My "seized-up"TomTom VIA 160 which I purchased on 20/01/2011
My "seized-up"TomTom VIA 160 which I purchased on 20/01/2011 from Dick Smith Albury NSW. is not receiving a GPS signal. Last Monday I drove from Albury to Melbourne and the Tom Tom worked very well. I… read more
Greg A.
Greg A.
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Bachelor's Degree
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I have a tomtom one. After downloading updates I get a whit
I have a tomtom one. After downloading updates I get a whit X in a red field when I turn on my TomTom. Please advise… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I bought my unit in December 2011. It has worked well exept
I bought my unit in December 2011. It has worked well exept this week. Here is my problem. After I enter the destination information, the unit says, "searching for satalite. It continues this way and … read more
BEST-IT-Expert
BEST-IT-Expert
Expert
Master's Degree
725 satisfied customers
Since the middle of last week, my tomtom device is no longer
Hi, Since the middle of last week, my tomtom device is no longer able to get the satellite. I just called XXX-XXX-XXXX and a message instructed to visit here for a solution. Please advise. My device i… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
My brand new map (Map of Australia) is available to dowload
My brand new map (Map of Australia) is available to dowload now through MAP UPDATE SERVICE in TomTom HOME. However, when I click on "get new map" a window appears headed "Cannot add to your TomTom" an… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,609 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

837 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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