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I have a TOMTOM GPS XL. I have a TOMTOM XL sn#RUS43010109
I have a TOMTOM XL sn#RUS43010109 with a check # N14644 and cant get it to charge in the car. It has been sitting for sometime. It will turn on and then turn off right away. Can you help me? … read more
Josh
Josh
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Associate Degree
7,122 satisfied customers
Computer hard drive crashed so I need to reload program for
Computer hard drive crashed so I need to reload program for my XL 350 TM … read more
Jason Jones
Jason Jones
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I have a model 1700lm I purchased from triple A when I have
I have a model 1700lm I purchased from triple A when I have it on battery power the screen is real clear but as soon as I plug it in to the car the screen goes blank can not see anything. Is there a s… read more
Steve G.
Steve G.
Technician
815 satisfied customers
My --a couple of years old, has been working fine. However,
My Tom-Tom-a couple of years old, has been working fine. However, yesterday when I put in destination, all came up and then the device went blank. Before going blank it said"battery not charged, or su… read more
Daniel
Daniel
Bachelor's Degree
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I havent used my TomTom in a couple of years when I turned
I haven't used my TomTom in a couple of years when I turned it on it said i should update it, so I went online and got TomTom home on my laptop, I followed the instructions, did the backup and then tr… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I have a XL 330 model...purchased in 2009. Havent used it
I have a XL 330 model...purchased in 2009. Haven't used it much lately. I hooked it up to my computer to download maps....When I hit the start button....the screen displayed 18 lines of info such as: … read more
Neil
Neil
Associate Degree
3,582 satisfied customers
Last Thursday I used my TomTom and it worked fine. On my return
Last Thursday I used my TomTom and it worked fine. On my return trip home, I Turned it on, selected to return to my home address. It came on but indicated "low Battery", then a large picture of a batt… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
2 days ago i used my tom tom to go to the city and left my
2 days ago i used my tom tom to go to the city and left my car in hotel parking, with the tom tom disconected. this morning when i pluged it back in, and went to drive home i couldnt use tom tom, as i… read more
Neil
Neil
Associate Degree
3,582 satisfied customers
I have a TomTom XL S and am trying to connect to my I-Mac computer
I have a TomTom XL S and am trying to connect to my I-Mac computer and Droid 3 phone. Is that possible? I have paired with the computer. I need to establish a wireless connection for using Traffic but… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
Dear Adviser, I have been trying to charge the battery on my
Dear Adviser, I have been trying to charge the battery on my Garmin nuvi and kept it on charge for about 8 hours. Unfortunately I can now only get the title page "Garmin". It does not enter the page w… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
My TomTom wont turn on. It wasnt used for quite a while.
My TomTom won't turn on. It wasn't used for quite a while. I've plugged it in in my car, let it charge and then tried to turn it on, but nothing happens. What do I do now? Ken XXXXX XXXXX XXXXXXXXXXXX… read more
BEST-IT-Expert
BEST-IT-Expert
Expert
Master's Degree
725 satisfied customers
We have a TomTom and received a message on it that it is over
We have a TomTom and received a message on it that it is over 22 months old and we should get an upgrade for it. How do we go about doing that? Joann… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
We are traveling in Europe and downloaded the maps for Italy
We are traveling in Europe and downloaded the maps for Italy as we are driving a rental car. However, we have been unable to get a satellite signal. Help, pleaser… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
I just took my nuvi 1450 out of the box and began programming
I just took my nuvi 1450 out of the box and began programming it, then after 2 minutes it shut off and I can't get it to turn back on. What is wrong?… read more
Steve G.
Steve G.
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815 satisfied customers
I was given this TomTom GPS sometime ago and never have tried
I was given this TomTom GPS sometime ago and never have tried to use it. Now I wish to make a long trip and I have connected to the computer and to TOMTOM home page and absolutely nothing happens.....… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
36,727 satisfied customers
The battery indication flashes red. I assume it means low
The battery indication flashes red. I assume it means low battery power. I put it on a 13.8 VDC power supply overnight, but battery still flashes red.… read more
Steve G.
Steve G.
Technician
815 satisfied customers
We have a garmin nuvi 805-having trouble getting it to hold
We have a garmin nuvi 805-having trouble getting it to hold a charge in the car. First time it happen our girl told us the battery was low. So we turned it off and checked it once we got home. With th… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,608 satisfied customers
I just went on a trip today that took me 3 hours each way.
I just went on a trip today that took me 3 hours each way. My problem is mt Tomtom won't power up anymore. I didn't use for 4 1/2 months and I did forget to charge it. I plugged in to the cars outlet … read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,608 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Dustin

Dustin

Senior Technician

826 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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