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Related GPS Questions
The keyboard on my unit does not display the selected key.
The keyboard on my unit does not display the selected key. If I select A it gives me B and so forth down th first row of alphas … read more
Dustin
Dustin
Senior Technician
844 satisfied customers
I've got a One, and it gets to the legal notice screen where
I've got a Tom Tom One, and it gets to the legal notice screen where you have to agree. I push the agree icon, and nothing happens. … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,131 satisfied customers
When I touch a letter (for example and "A") the one beside
When I touch a letter (for example and "A") the one beside it gets used instead. This goes for all the letters...eg g=h t=y etc. How can I get this repaired? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,968 satisfied customers
My Tomtom has been working fine until today. When I turn it
My Tomtom has been working fine until today. When I turn it on I get a blue field with a picture of the devise and a big red and white 'X' blinking on and off. What do I need to do?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
37,514 satisfied customers
When i turn on my i get screen "say a command like" one
when i turn on my tom tom i get screen "say a command like" one moment please blue screen bottom left "x cancel " nothing happens… read more
Dustin
Dustin
Senior Technician
844 satisfied customers
tom tom wont go past red hand screen and reboots itsels back
tom tom wont go past red hand screen and reboots itsels back to this screen did latest update of tom tom home etc no gbood… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I havent used my TomTom in a couple of years when I turned
I haven't used my TomTom in a couple of years when I turned it on it said i should update it, so I went online and got TomTom home on my laptop, I followed the instructions, did the backup and then tr… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
My TomTom XL will not get past the screen with the picture
My TomTom XL will not get past the screen with the picture of the bridge(?) when I turn it on. ???… read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
Going to Chatham Ontario the tom tom was great. Comming home
Going to Chatham Ontario the tom tom was great. Comming home the tom tom left me off somewhere the Lord only knows. I was in the middle of nowhere and it did not try and get me back to the tunnel or b… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
my tom-tom GO 740 Live,s/n wr7429ho1722, does not respond
my tom-tom GO 740 Live,s/n wr7429ho1722, does not respond to touching the screen and now it is impossible to turn off. I have charged the device to no avail. It functioned very well a week ago but not… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
my tom tom will not respond to taps or sometimes it goes to
my tom tom will not respond to taps or sometimes it goes to other items on page improperly then gets stuck and have to turn off… read more
Thomas
Thomas
IT Manager
Associate Degree
1,677 satisfied customers
My Tom Tom xl n 14644 has frozen, I have tried swithching off
My Tom Tom xl n 14644 has frozen, I have tried swithching off and switching but nothing happens. Why ?… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,954 satisfied customers
i have a tom tom 300 recently it has been clearing its memory
i have a tom tom 300 recently it has been clearing its memory but now i have to start from the begining its ok till i get to the part where i have to select a voice it then seems to freeze and after 2… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
After turning my TomTom on, it goes to screen legal notice,
After turning my TomTom on, it goes to screen legal notice, tap, then goes to drive to screen, tap, then I go to AB1 to add a destination, tap, and the unit freezes. I wait, the unit then shuts off, r… read more
Charles
Charles
Owner
FCC Communication License
4 satisfied customers
My tomtom xl 335 wont turn on. I have tried holding the power
My tomtom xl 335 won't turn on. I have tried holding the power button more 2 seconds, 5 seconds, 15 seconds and still nothing. It worked fine yesterday please help.… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
i brought my sister a tom tom XL IQ routes 2 in May last year.
i brought my sister a tom tom XL IQ routes 2 in May last year. It switches on and you can press plan route but when you press address it freezes and switches itself off and on, you can press home and … read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,954 satisfied customers
The screen is on the select type of route planning. Fastest
The screen is on the "select type of route planning." Fastest route is selected. Whe you push DONE. Nothing happens. I've tried turning it off and the same screen reappears. My granddaughter is in a l… read more
Steve G.
Steve G.
Technician
815 satisfied customers
My TomTom will not respond to my touches. It seems as though
My TomTom will not respond to my touches. It seems as though the keypad is not working. Right now I am charging it but it went back to my home address and keeps saying: You have reached your destinati… read more
ToyotaTom
ToyotaTom
207 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,610 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,954 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

844 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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