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I have a go one of the early ones it is just the go model
Second opinion] I have a tom tom go one of the early ones it is just the go model and we tried updating the card via the internet but have a problem. when we now turn it on the picture on the sat nav … read more
Harry
Harry
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I installed a Canada map without voices. That wasnt what I
I installed a Canada map without voices. That wasn't what I wanted but there seemed to be no way to deselect it. I now find that my U.S maps don't work. what should I do short of throwing this unit ou… read more
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TV Tech1
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tom tom wont go past red hand screen and reboots itsels back
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My Garmin nuvi will not find any address for me with either
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I havent used my TomTom in a couple of years when I turned
I haven't used my TomTom in a couple of years when I turned it on it said i should update it, so I went online and got TomTom home on my laptop, I followed the instructions, did the backup and then tr… read more
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TV Tech1
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Our Tom Tom One stopped working... It turns on and a Yellow
Our Tom Tom One stopped working... It turns on and a Yellow line goes across screen and then it goes black....Is there a service center near by???… read more
Dustin
Dustin
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tomtom one has stopped giving voice directionsvoice test
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I have a tomtom one. After downloading updates I get a whit
I have a tomtom one. After downloading updates I get a whit X in a red field when I turn on my TomTom. Please advise… read more
TV Tech1
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I have a Tom Tom One XL, and when I turn it on the following
I have a Tom Tom One XL, and when I turn it on the following happens and I can go no further ; It reads about 80% of the memory card and then the red cross appears. What can I do to rectify this probl… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
when i turn on my tom tom the screen shows the sd card coming
when i turn on my tom tom the screen shows the sd card coming out of the unit and a red cross through it so i take the card out and it indicates to put it back ,so when i do, it again indicates it bei… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
Hi My Tom tom has suddenly ceased to function. On charging
Hi XXXXX tom has suddenly ceased to function. On charging no response, screen blank. Couldn't switch off green light, only switched off when battery ran down. When in Tom Tom home page and device plug… read more
Charles
Charles
Owner
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Hi, I have a Tom Tom Start GPS purchased 4 Months Ago. I turned
Hi, I have a Tom Tom Start GPS purchased 4 Months Ago. I turned it on today and all i gotwas a screen with a red and white cross flashing and in the bottom left corner a synbal looks like a 0. Can you… read more
jjjjm2011
jjjjm2011
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Associate Degree
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ive tried to update my tom tom g710and since i unplugged from
ive tried to update my tom tom g710and since i unplugged from the computer it wont do anything, it shows the data card illustration with a red cross flashing through it and wont do anymore, what have … read more
Andy
Andy
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MS Electrical Engineering
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when I switch my ONE XL Tom Tom on, the screen shows a hand
when I switch my ONE XL Tom Tom on, the screen shows a hand with a red cross trough it and tells me to wait. Sometimes the hand disappears and only a blue card is shown, indicating that I have to inse… read more
Sijad H.
Sijad H.
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Associate Degree
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About three weeks ago I used my Tom Tom Go 530 and everything
About three weeks ago I used my Tom Tom Go 530 and everything was working well. Yesterday I came to use it and when switching on, the screen came on with a card symbol showing a red cross. I have atte… read more
James W
James W
Account Executive
Bachelor's Degree
712 satisfied customers
I have a Tomtom GO 720 which is seldom used - purchased 12/07.
I have a Tomtom GO 720 which is seldom used - purchased 12/07. Additional 3 year warranty taken out recently expired. My problem is that it appears to be locked up. When I turn it on a big red cross a… read more
Neil
Neil
Associate Degree
3,582 satisfied customers
IM NOT A COMPUTER EXPERT......ACTUALLY I BARELY KNOW WHAT
I'M NOT A COMPUTER EXPERT......ACTUALLY I BARELY KNOW WHAT BUTTONS TO PUSH..... MY PROBLEM STARTED A COUPLE WEEKS AGO WHEN I BOUGHT A NEW USA MAP AND DOWNLOADED IT AND ONE OF MANY INSTRUCTIONS SAID TH… read more
Josh
Josh
7,689 satisfied customers
I have a Tom Tom One SN E24107N00519. It suddenly quit working
I have a Tom Tom One SN E24107N00519. It suddenly quit working and shows on the screen a picture of the unit with the memory chip being removed and a red X appearing across the chip. This image repeat… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,609 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

842 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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