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I have downloaded USA maps and trying to us it. However it
TOM. I have downloaded USA maps and trying to us it. However it still thinks Home and my current location is in Australia. Consequently it will not plan routes. … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
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lt; how you see I dont want lose more money in this
how you see I dont want lose more money in this Tom Tom, It is a XL IQ routes /335/340s, two weeks ago I want to made an update, I make a mistake about make independed tomtom acount from another gps I… read more
Carl L
Carl L
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I tried to update mij and by my fault everything is whipped.
I tried to update mij Tom tom and by my fault everything is whipped. How can I reinstall tehe programms.I have Tom routes 42 countriesTomIQ… read more
John
John
Bachelor's Degree
5,858 satisfied customers
when you drive, the gps goes to no route planned screen,
when you drive, the gps goes to 'no route planned' screen, then asks if u want to see demo mode. If u set an address, it asks if u want to leave from last adress, which is not correct… read more
TV Tech1
TV Tech1
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... I bought my first Tom Tom gps 3 years ago after having
... I bought my first Tom Tom gps 3 years ago after having 2 other name brand gps's and found Tom Tom to be in my opinion to be the best by far......until now. In Jan. of this year I decided to upgrad… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I have a XL335 and I just purchased a new computer with
I have a Tom Tom XL335 and I just purchased a new computer with Windows 7. The computer does not seem to recognize that the device is connected, although the computer does have a bell notifying that t… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I have just downloaded the latest updates to my xl iq routes
I have just downloaded the latest updates to my xl iq routes sat nav and now it keeps switching its self on and off and the touch screen does not work. can you please help me. Regards Frank… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
i have a 2145t and it will not calculate route. I put in all
i have a 2145t and it will not calculate route. I put in all the info it says it is caculating but it freezes up.… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,954 satisfied customers
I purchased a 12 month update the previous evening for my XXL.
I purchased a 12 month update the previous evening for my XXL. Now my GPS is not working. It does not go farther than "Plan Route." Although I have the same GPS in all of my three cars, I need this on… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
I updated my Tom Tom yesterday and now every address I put
I updated my Tom Tom yesterday and now every address I put in come up - no such address? Even my home address it cannot find. I was going to reload the system again; but it says it is current and ther… read more
Neil
Neil
Associate Degree
3,582 satisfied customers
HI THERE,MY TOM TOM X L IQ IS FREEZE ,I BEEN IN HALLFORD WHERE
HI THERE,MY TOM TOM X L IQ IS FREEZE ,I BEEN IN HALLFORD WHERE I BOUGHT IT ,SOME ONE ADVISE ME YOU CAN DOWNLOAD SOFTWARE ON INTER NET I CONNECT WITH COMPUTER BUT STILL MY NAV SAT WAS FREEZE WHEN I AM … read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
my xl will have a route planned then the screen will go blank
my xl will have a route planned then the screen will go blank and anote appears lost conection. what up on this problem… read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
Hello I have a tom tom xl s live IQ route edition....I love
Hello I have a tom tom xl s live IQ route edition....I love it and use it where I go....the problem I have now is it will update and purchase new voices but as soon as disconnect from computer it goes… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
Seem to have lost all satellite reception. Travelled about
Seem to have lost all satellite reception. Travelled about 75 miles yesterday without any live imput. Switched it off, switched it on. made sure it was completely charged ..................... nothing… read more
Sijad H.
Sijad H.
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Associate Degree
1,954 satisfied customers
I have a TomTom XL which uses the XL IQ Routes / XL 350.
I have a TomTom XL which uses the XL IQ Routes ² / XL 350. It only lets me choose addresses in the US when planning a route. There is a button on the bottom that says 'Canada 310' and 'Reset' which ha… read more
Neil
Neil
Associate Degree
3,582 satisfied customers
I own a TOMTOM XL and have had it for some time. I would like
I own a TOMTOM XL and have had it for some time. I would like to update the mapping details to incorporate all recent changes.I have to travel through Sydney and the last time we did so, tomtom could … read more
chriscomc
chriscomc
Electrical Engineer
124 satisfied customers
I just purchased a Tom Tom XL unit. Out of the box it had
I just purchased a Tom Tom XL unit. Out of the box it had a map installed... I followed the directions and went to the Tom Tom home page, and it said that there was an updated map available. The downl… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
My Tom Tom XXL GPS seems to be freezing up. It wont let me
My Tom Tom XXL GPS seems to be freezing up. It won't let me plan a new route. It just keeps shutting off and restarting. It lets me click the button on the screen to acknowledge the user agreement. Th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,609 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,954 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

837 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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