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Help support person! Our Tomtom navigator is showing a
Hi there, help support person! Our Tomtom navigator is showing a flashing white X on a red disk when we turn it on! Has it died??? Can we revive it? Arnold and Cornelia Love… read more
Sijad H.
Sijad H.
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Associate Degree
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I tried to update my and I t the wrong key or something. All
I tried to update my tom tom and I hit the wrong key or something. All I get now is a big x blinking. I have tried to go in and fix errors on my computer but it doesn't work. I have a different comput… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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Thanks John. I loaned my tom tom XL to a friend ad he hit the
Thanks John. I loaned my tom tom XL to a friend ad he hit the reset button. Now I cant use it. When I turn it on I get a big flashing X and thats all. Can you help me? How long will this take it is 2:… read more
Michael
Michael
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i have purchased a TomTom XL 335 SE, its maps need updated
i have purchased a TomTom XL 335 SE, its maps need updated terribly they are super old. I have downloaded TomTom Home but my TomTom when plugged in ask to connect to my computer I push yes and it show… read more
Dustin
Dustin
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My Tomtom has been working fine until today. When I turn it
My Tomtom has been working fine until today. When I turn it on I get a blue field with a picture of the devise and a big red and white 'X' blinking on and off. What do I need to do?… read more
Aric
Aric
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Run A/V and repair business for over
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When i turn on my i get screen "say a command like" one
when i turn on my tom tom i get screen "say a command like" one moment please blue screen bottom left "x cancel " nothing happens… read more
Dustin
Dustin
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tom tom wont go past red hand screen and reboots itsels back
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TV Tech1
TV Tech1
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My --a couple of years old, has been working fine. However,
My Tom-Tom-a couple of years old, has been working fine. However, yesterday when I put in destination, all came up and then the device went blank. Before going blank it said"battery not charged, or su… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
My TomTom will only display a screen with a blinking red X
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jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
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Have erased my gps can u help ? I initialize and get the red
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TV Tech1
TV Tech1
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I have an Eclipse AVN2210p mkII with TomTom installed in my
I have an Eclipse AVN2210p mkII with TomTom installed in my preowned 2007 Toyota FJ Cruiser. TomTom this week started up with a screen showing that the memory card comes out of the slot and red X flas… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I downloaded a new map (cost $89.00) for my XL model. I am
I downloaded a new map (cost $89.00) for my XL model. I am getting no response from the unit now. It will turn on and off, but never goes into GPS moder. It just shows the front screen and that's it. … read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
WHEN I TRY TO TURN ON MY GPS IT COMES UP WITH AN (X) AND I
WHEN I TRY TO TURN ON MY GPS IT COMES UP WITH AN (X) AND I CANT MOVE ON FROM THERE. Is there a way where I can reboot my Tom Tom GPS and get my gps to start up.… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
XL N14644, Canada 310,C-No:RU5449B01328, 4EM0.001.02 Turn on
Tom tom XL N14644, Canada 310,C-No:RU5449B01328, 4EM0.001.02 Turn on Tom tom and screen lights up. Big red circle with very large white X appears on screen. Lower left corner indicates the hard drive … read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I bought a Tom Tom a couple of years ago and gave it to my
I bought a Tom Tom a couple of years ago and gave it to my son - I also bought another one and just updated it - I tried to update his and it would not work - now his Tom Tom does not work. Can you te… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
When attempting to add an address on my device via the QWERTY
When attempting to add an address on my device via the QWERTY board, the letter I type does not appear but the letter next to it does e.g. type "t" and "y" appears. This happens on all letters, number… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
My tom tom one stopped working suddenly. On the screen when
My tom tom one stopped working suddenly. On the screen when i turn it on it shows a picture of the tom tom with the card coming out of the bottom with red cross. as i still have the original box conta… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
I have a tom tom 125. SE that i havent used for quiet some
I have a tom tom 125. SE that i haven't used for quiet some time and need to get it up and running again when i charged it up it only comes up to picture with flashing red circle with white X in it . … read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,608 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Dustin

Dustin

Senior Technician

826 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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