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I purchased a map of the US, but am unable to download it. I
I purchased a map of the US, but am unable to download it. I have a tomtom model XL. Everything is plugged in tightly and I am using the usb that came with my tomtom. What can I do to get my map? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,587 satisfied customers
I am updating thw map. It was not completed for not enough
I am updating thw map. It was not completed for not enough space. Now my TomTOM is no map found. What should I do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,587 satisfied customers
No maps found has come up on my tomtom xl can you help, i
no maps found has come up on my tomtom xl can you help , i seem to have made a mess of a update my tomtom is not connected to computer at moment, my name is gilbert … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,587 satisfied customers
I have a TOMTOM GPS GK5411G05588 4ET0.001.01 it has served
I have a TOMTOM GPS GK5411G05588 4ET0.001.01 it has served me well, I download ne maps whenever it tells me on my E-Mail to do so, the last download two days ago has caused my GPS to only show USA wit… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
Please help! I have a Tomtom XL 30 and I connected it to my
Please help! I have a Tomtom XL 30 and I connected it to my computer to update. Started to sync files in Windows Media Player. Had never done that before. Updates failed because said there wasn't enou… read more
Dustin
Dustin
Senior Technician
842 satisfied customers
I have not used my TOMTOM XL 340 for a long time and connected
I have not used my TOMTOM XL 340 for a long time and connected it to my computer to check for updates but it keeps teeling me the TOMTOM server timed out and now when I switch the device on it says Pr… read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
I havent used my TomTom in a couple of years when I turned
I haven't used my TomTom in a couple of years when I turned it on it said i should update it, so I went online and got TomTom home on my laptop, I followed the instructions, did the backup and then tr… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
Tried to download map update. Failed...had errors and now
Tried to download map update. Failed...had errors and now have screen with flashing red dot and X. I've been billed $30 on my card. Tried to redo and re-install but that failed also. Comp Screen sends… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,557 satisfied customers
I have a tomtom XL250 with australia maps 299mb. I have purchased
I have a tomtom XL250 with australia maps 299mb. I have purchased western europe maps [o/n XXXXXXXXX and have since found that the total file sizes are too large and I cannot down load the western eur… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,557 satisfied customers
the mdel number 4en2 z1230 when started is asing to install
the mdel number 4en2 z1230 when started is asing to install a map.does'nt a map come installed?… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
My husband bought a Tomtom about 5 years ago. It worked
My husband bought a Tomtom about 5 years ago. It worked fine. Then my husband got very ill and progressed downward, resulting in his death last May, 2011. I would like to start using the Tomtom but wo… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
I ordered a new map of USA for my Tomtom XL 325 to update it
I ordered a new map of USA for my Tomtom XL 325 to update it and when downloading the new map I got an error message "insufficient data space" on my computer. It failed to delete to previous map. When… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I have a portable 4ET03 TOMTOM XL and need to update the
I have a portable 4ET03 TOMTOM XL and need to update the maps. How do I do this? Rosemary T. Reid… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
I purchased a map update for my tomtom in february I had already
I purchased a map update for my tomtom in february I had already downloaded the home page when I spoke to the technician but he had the new page and I didn't and I couldn't do the update. He emailed m… read more
Sijad H.
Sijad H.
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Associate Degree
1,548 satisfied customers
I have been given a Tom Tom One xl and I want to update maps
I have been given a Tom Tom One xl and I want to update maps I am not very computer literate, so you will have to be patient with me… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
6,556 satisfied customers
IM NOT A COMPUTER EXPERT......ACTUALLY I BARELY KNOW WHAT
I'M NOT A COMPUTER EXPERT......ACTUALLY I BARELY KNOW WHAT BUTTONS TO PUSH..... MY PROBLEM STARTED A COUPLE WEEKS AGO WHEN I BOUGHT A NEW USA MAP AND DOWNLOADED IT AND ONE OF MANY INSTRUCTIONS SAID TH… read more
Josh
Josh
7,513 satisfied customers
I just purchased a Tom Tom XL unit. Out of the box it had
I just purchased a Tom Tom XL unit. Out of the box it had a map installed... I followed the directions and went to the Tom Tom home page, and it said that there was an updated map available. The downl… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
6,556 satisfied customers
How can I connect my Motorola Cliq (2.1 Android) to TomTom
How can I connect my Motorola Cliq (2.1 Android) to TomTom One XL S to get traffic updates?… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
6,556 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,609 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

842 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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