How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Elec. Consultant
Category: GPS
Satisfied Customers: 23538
Experience:  11yr exp. MS Elec Engg, Design Engineer.
Type Your GPS Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a Garmin nuvi 1390. I cant seem to get update maps

Resolved Question:

I have a Garmin nuvi 1390,used in Australia, where I bought it. I can't seem to get update maps for that. Should I be able to?
Submitted: 6 years ago.
Category: GPS
Expert:  Andy replied 6 years ago.

Welcome to JustAnswer !! I am Andy and I will be glad to help you out with your issue today.

Maps will be updated only when the maps on your unit are outdated.

First do an update of your software [free].


The preferred way to update the Unit Software in a Garmin device is by using WebUpdater.

To download WebUpdater click here.

WebUpdater updates the applicable Garmin device with the most current software version available. After updating the device take it to open sky for 15mins atleast.


If you would like to update the maps on your nüvi you will need to make sure that the nüvi is registered in a myGarmin account.

If you have not yet registered your nüvi:

  1. Go to
  2. Follow the instructions onscreen to register.

After you have created an account please do the following:

  1. Click Register
  2. Select the type of Garmin product you are registering i.e. Garmin Device or Accessory
  3. Type in the serial number
  4. Download the Garmin Communicator Plug In
  5. Follow the instructions onscreen to register.

To check for map updates after you have registered:

  1. Go to
  2. Sign in with your username and password
  3. Click Manage Maps and Downloads
  4. Click Update Available if there is an available update for your device
  5. Select the Download or DVD option*
  6. Click Add to Cart
  7. Click Checkout
  8. Follow the instructions onscreen to purchase the map update.

Feel free to ask any question or concern you may have. I will be glad to help you.

Please click "ACCEPT" so that I get paid.

(You need to click ACCEPT even if you are a SUBSCRIPTION or TRIAL member)

Positive Feedback and BONUS are always appreciated.


Andy and other GPS Specialists are ready to help you