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We bought a used 2015 GMC Danall, when sterling either left…

Customer Question
We bought a used...

We bought a used 2015 GMC Danall, when sterling either left or to right, the vehicle sounds as if something in th3 steering is dragging in addition when the steering reaches its left/right max, it sounds as if rams a stop block. Your thoughts

Mechanic's Assistant: Have you checked the fluids?

No but I will But if all level is full, then what

Mechanic's Assistant: What year is your Sterling?

2015 as stated earlier

Mechanic's Assistant: Are you fixing your Sterling yourself? What have you tried so far?

No I am not it still remains under a factory warranty

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

There isn’t anything else

Submitted: 4 months ago.Category: GMC
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Answered in 2 minutes by:
2/15/2018
GMC Mechanic: Gm Tech (Cam), GMC Mechanic replied 4 months ago
Gm Tech (Cam)
Gm Tech (Cam), GMC Mechanic
Category: GMC
Satisfied Customers: 1,793
Experience: GM Grand Master Technician 2007. 14 year experience.
Verified

Hello there, I am Cam.

I am Licensed technician at a GM dealership with more than 16 years experience. 
Like you, I am a user of this website and as such, any billing questions should be sent to customer service.

I ask that you please provide details and communicate with me so we can make your experience here worth 5 stars! I am around most days but not every minute of every day. If you reply while I am offline, I will respond when I am next online. 

I am reviewing your request and will post in a moment.

On your Denali, Does it sound like its right in the steering column itself or under the hood?

Does it make a difference if you turn one way vs the other?
Does it make a difference hot or cold?

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