GMC

GMC troubleshooting questions? Ask a mechanic for answers

Ask an Expert,
Get an Answer ASAP!

I have a 2011 gmc acadia denali with a b0023-od code, yes,

Customer Question
Hello George, I have...

Hello George, I have a 2011 gmc acadia denali with a b0023-od code

Mechanic's Assistant: Just to clarify, what's the exact code? And have you tried to reset it?

Yes, tried many things and nothing seems to work

Mechanic's Assistant: Are you fixing your Acadia yourself? What have you tried so far?

Tried resetting with scanner, I looked up the code and it says that is the passenger side roof rail airbag. I looked at the connector and everything seems to be ok

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I don't know

Submitted: 11 months ago.Category: GMC
Show More
Show Less
Ask Your Own GMC Question
Answered in 4 hours by:
9/15/2017
GMC Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago
sprinkles08
sprinkles08, ASE Certified Technician
Category: GMC
Satisfied Customers: 24,219
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience
Verified

Hello and welcome to JustAnswer!

This code sets when the airbag module sees high resistance on the right side roof rail airbag squib circuit. This could be the airbag module itself, wiring or connections between the module and airbag, or it could be the airbag itself. Odds are the problem is either the bag itself or a connection problem.

It will require some testing to determine exactly what is wrong. An airbag system load tool is used to simulate the correct loads in place of components and wiring to determine exactly what the problem is. Your dealer would most likely charge around an hour of labor to diagnose the problem.

I hope that helps! My goal is your satisfaction today. If you feel I've been professional and helpful, your 5-star rating at this time is most appreciated. However, if you still need my help you can reply back here and I'll respond as soon as possible! Thank you!

Ask Your Own GMC Question
Customer reply replied 11 months ago
Thanks for your reply, I'm trying to figure this out myself with your help. Do you think this can be done without an airbag simulator? I have access to many tools and I have pretty much traced the wire to the computer and everything looks normal. is there anyway to know what loads I'm supposed to be getting from the computer? I have access to shopkey from Mitchell if we have to look at some wiring diagrams. I did a little reading on the code last night and says that its a short to battery. how can I check that? what's the difference between shorted to ground vs shorted to battery? I'm sorry for asking so many questions but I'm trying to learn.
GMC Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago

The correct and only safe way to diagnose it accurately is with the load tool.

The code is for high resistance in the circuit.

Ask Your Own GMC Question
Customer reply replied 11 months ago
do you have a name for the load tool or tool number so I can buy it?
GMC Mechanic: sprinkles08, ASE Certified Technician replied 11 months ago

You could order one from your dealer but it would be quite cost prohibitive in comparison to paying an hour diagnostic charge to allow your dealer to diagnose it.

Ask Your Own GMC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a gmc mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08
sprinkles08, ASE Certified Technician
Category: GMC
Satisfied Customers: 24,219
24,219 Satisfied Customers
Experience: ASE Master and Advanced level certified. Factory trained with 17 years dealership experience

sprinkles08 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Gm Tech (Cam)

Gm Tech (Cam)

GMC Mechanic

1,796 satisfied customers

GM Grand Master Technician 2007. 14 year experience.

Gary

Gary

ASE Certified Technician

1,588 satisfied customers

GCM master tech over 25 years

Dave Nova

Dave Nova

GMC Technician

929 satisfied customers

ASE Master Certification. GM World Class Certification

Chris (aka-Moose)

Chris (aka-Moose)

GMC Technician

626 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- GMC Tech -

279 satisfied customers

18+yrs experience. State Inspector & GMC Diagnostics/Repair

JFN1

JFN1

ASE Certified Technician

270 satisfied customers

GM Master Technician

George H.

George H.

ASE MasterTechnician

228 satisfied customers

15+ Years ASE Master Technician with Level 1 Certification

< Previous | Next >

Related GMC Questions
I have 2011 GMC Sierra. Multi. Miss fiers especially on 5.
I have 2011 GMC Sierra. Multi. Miss fiers especially on 5. Talk to you the other day. I now have my vavle cover off with my coil pack rack of to the side. I have inspected an pushed on the rocker arms… read more
Gm Tech (Cam)
Gm Tech (Cam)
GMC Mechanic
Vocational, Technical or Trade Scho
1,796 satisfied customers
My GMC acadia has a strange problem, the engine starts fine
Hi, my GMC acadia has a strange problem , the engine starts fine but after a few minutes the engine just dies. Also sometimes while I am driving at 2000 2500 rpm the engine just stalls . it seems like… read more
Nate
Nate
Automotive Technician
Automotive Trade School Degree
84 satisfied customers
I got p0011 code. 2012 acadia slt. I reset code. I have a
i got p0011 code JA: Just to clarify, what's the exact code? And have you tried to reset it? Customer: yes JA: What is the model/year of your GMC? Customer: 2012 acadia slt JA: Are you fixing your Aca… read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
Changed rear brakes pads. now ABS and stabiltrack is not
Changed rear brakes pads. now ABS and stabiltrack is not working. lights on in dash … read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
Where do I begin? There's clearly an electrical issue. The
where do I begin? There's clearly an electrical issue. The side detection system has been on the fritz for a while but this weekend the key fob stopped working for bit. Assuming it had low batteries, … read more
JFN1
JFN1
ASE Certified Technician
Vocational, Technical or Trade Scho
270 satisfied customers
I'm having problems with my GMC Acadia Denali with the side
I'm having problems with my GMC Acadia Denali with the side mirrors detections system. Both mirror has the light on every time… read more
Todd Audette
Todd Audette
Automotive Technician
Vocational, Technical or Trade School
362 satisfied customers
In Texas. just looking for possible solutions to why my 2003
hello. I'm Mark in Texas. just looking for possible solutions to why my 2003 GMC Sierra Denali has started having reduced engine power mode fails over the last year. bought it new and only happened a … read more
Gary
Gary
ASE Certified Technician
Vocational, Technical or Trade Scho
1,588 satisfied customers
2011 gmc heat is good on drivers side and cold on passenger
2011 gmc heat is good on drivers side and cold on passenger side after battery replacement … read more
3pac2222
3pac2222
nissan master auto tech
Associate Degree
2 satisfied customers
I need to remove the fuel rail line and it won't come up.
I need to remove the fuel rail line and it won't come up … read more
Gunvir Singh
Gunvir Singh
1,949 satisfied customers
I am working on a 2012 acadia denali all wheel drive and my
HI I am working on a 2012 acadia denali all wheel drive and my problem is I replaced the steering angel sensor and now it has on the dash computer it says stability track airbag … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
450 satisfied customers
I have a 2011 gmc acadia. atspeeds up to 40 mph everything
I have a 2011 gmc acadia. atspeeds up to 40 mph everything is ok … read more
eauto
eauto
self employed
High School or GED
74 satisfied customers
B0023 Airbag code on 2011 Buick Enclave. Looking for wiring
B0023 Airbag code on 2011 Buick Enclave. Looking for wiring diagram to see if the seat wiring harnesses run in conjunction with the wires back to the SDM. Dealer says I need a new SDM, I call BS on a … read more
kwiggins29059
kwiggins29059
Associate Degree
219 satisfied customers
My frear fuel rail is hitting a spot on the engine when I
My frear fuel rail is hitting a spot on the engine when I try to remove it. I can get it out with the injectors attached and get get the clips undone to get them off. … read more
TIM MOHR
TIM MOHR
SHOP OWNER
Master's Degree
8,037 satisfied customers
P0008 code. It comes back. 2010 GMC acadia SLT V6 I have
2010 GMC acadia SLT V6 I have been doing some research, looks like a timing or sensor issue … read more
jim
jim
Vocational, Technical or Trade Scho
702 satisfied customers
2010 GMC Terrain SLT, just bought in June, has 45K miles. In
2010 GMC Terrain SLT, just bought in June, has 45K miles. In the last week, the service airbag indicator light started coming on intermittently. There is no rhyme or reason to it. It comes on for vari… read more
GM Bob
GM Bob
Automobile Technician
High School or GED
1,061 satisfied customers
GMC Acadia Denali: - my question is about a GMC Acadia
Hello- my question is about a GMC Acadia with intermittent non-function of passenger side door lock/heated-cooled seats/power window. I have a 2011 Acadi Denali. Over the past 6 months I've had interm… read more
GM Bob
GM Bob
Automobile Technician
High School or GED
1,061 satisfied customers
GMC Acadia SLT: Acadia 2008 slt2 , I am getting a "service
Acadia 2008 slt2 , I am getting a "service air bag" message and the warning light for airbag is on, can i do something myself or do i have to take it to a dealer? is this a known issue? a recall maybe… read more
supermechanic
supermechanic
Service consultant
Vocational, Technical or Trade Scho
10 satisfied customers
GMC Acadia SLE: Roof leaking from the factory installed side
Roof leaking from the factory installed side rails. Want to remove and seal. How do I remove the roof rails. Silicone sealant or ? GMC Acadia 2008 SLE… read more
Gm Tech (Cam)
Gm Tech (Cam)
GMC Mechanic
Vocational, Technical or Trade Scho
1,796 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x