GMC

GMC troubleshooting questions? Ask a mechanic for answers

Ask an Expert,
Get an Answer ASAP!

Need to know how to reset diesel exhaust fluid system, Yes…

Customer Question
Need to know how...

Need to know how to reset diesel exhaust fluid system

Mechanic's Assistant: Okay, I'll connect you to the mechanic to go over that information regarding your GMC. Before I do, is there anything else you want him to know?

Yes

Submitted: 9 months ago.Category: GMC
Show More
Show Less
Ask Your Own GMC Question
Answered in 4 hours by:
9/11/2017
GMC Mechanic: Driveable, Other replied 9 months ago
Driveable
Driveable, Other
Category: GMC
Satisfied Customers: 15
Experience: 15 years of experience in automotive diagnostics and repair with nine of those years a a successful shop owner.
Verified

Hi, my name is ***** ***** I am happy to help you. What message are you receiving for you diesel exhaust fluid (def) system?

Ask Your Own GMC Question
Customer reply replied 9 months ago
I havent no answer yet
GMC Mechanic: Driveable, Other replied 9 months ago

Sir I am here to see if I can get you an answer, if you could just tell me what message is being displayed.

Ask Your Own GMC Question
Customer reply replied 9 months ago
I have add blue def to my 2016 gmc need to know if there is a reset b
GMC Mechanic: Driveable, Other replied 9 months ago

Yes there is let me pull it up for you and send it your way, just give me a second.

Ask Your Own GMC Question
Customer reply replied 9 months ago
Ok
GMC Mechanic: Driveable, Other replied 9 months ago

Okay this should do it, this information is straight from GM TSB #10-06-04-013C: Information on Diesel Exhaust Fluid (DEF) Filling Instructions, Frozen Tank Status and General Information - (Dec 22, 2015). Let me know if I can help you with anything else. If you are satisfied with my help I am ready to be rated and I can still help with any follow up questions you might have.

Ask Your Own GMC Question
GMC Mechanic: Driveable, Other replied 9 months ago

Always new technology to make maintaining vehicles all the more difficult. lol

Ask Your Own GMC Question
Customer reply replied 9 months ago
That did help at all own manual have. That in it
GMC Mechanic: Driveable, Other replied 9 months ago

I'm sorry I didn't understand, did that help?

Ask Your Own GMC Question
Customer reply replied 9 months ago
I refill it with def fluid now itstill not reseting
GMC Mechanic: Driveable, Other replied 9 months ago

did you follow the reset procedure in the attatched document I sent?

Ask Your Own GMC Question
GMC Mechanic: Driveable, Other replied 9 months ago

what warning level do you have 0 through 4 or 5 through 8?

Ask Your Own GMC Question
Customer reply replied 9 months ago
Tranmitted to max 65mph
GMC Mechanic: Driveable, Other replied 9 months ago

Okay, speed is limited in warning levels 5 through 8, so that is where you are. This means that you cannot reset by driving. You will need to do a stationary reset. Park the vehicle on level ground, make sure you have added more that one gallon of def, and start the truck to let it idle for 30 seconds. Then drive the vehicle for 3 minutes at speeds over 6 mph. After that come to a complete stop, once you come to a complete stop the speed restrictions should be released. Let me know if this helps.

Ask Your Own GMC Question
Customer reply replied 9 months ago
No. I just drop ot off at dealership
GMC Mechanic: Driveable, Other replied 9 months ago

If for some reason that doesn't work, then you will have to get it reset using a scan tool. A local shop should be able to reset it for you, if you call ahead and explain that you have already added def and only need a reset they will probably charge you only a nominal fee or maybe do it for free, just make sure you call ahead.

I am a shop owner and I reset these things for free in hopes that I will build a trusting relationship with a customer.

Ask Your Own GMC Question
GMC Mechanic: Driveable, Other replied 9 months ago

sorry I wasn't able to help. I hope you are able to get this worked out. Have a good evening.

Ask Your Own GMC Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a gmc mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Driveable Your Own Question
Driveable
Driveable
Driveable, Other
Category: GMC
Satisfied Customers: 15
15 Satisfied Customers
Experience: 15 years of experience in automotive diagnostics and repair with nine of those years a a successful shop owner.

Driveable is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Gm Tech (Cam)

Gm Tech (Cam)

GMC Mechanic

1,696 satisfied customers

GM Grand Master Technician 2007. 14 year experience.

Gary

Gary

ASE Certified Technician

1,557 satisfied customers

GCM master tech over 25 years

Dave Nova

Dave Nova

GMC Technician

929 satisfied customers

ASE Master Certification. GM World Class Certification

Chris (aka-Moose)

Chris (aka-Moose)

GMC Technician

583 satisfied customers

16 years of experience

Ron Z.

Ron Z.

- GMC Tech -

259 satisfied customers

18+yrs experience. State Inspector & GMC Diagnostics/Repair

George H.

George H.

ASE MasterTechnician

227 satisfied customers

15+ Years ASE Master Technician with Level 1 Certification

Don - Mo Lurch

Don - Mo Lurch

ASE Certified Technician

218 satisfied customers

GM, GMC, Chevrolet Cert., Heavy Line Mech, Race Shop Owner, Mobile Electronics

< Previous | Next >

Related GMC Questions
GM 3500 hd: 2013 gmc 3500hd, reductant tank heater went out,
2013 gmc 3500hd, reductant tank heater went out, replaced it no has service exhaust fluid see owners manual on dash. ???… read more
Michael Moore
Michael Moore
Team leader, bumper to bumper tech.
Associate Degree
1,323 satisfied customers
EGR valve location / removal for 2007 GMC Duramax
EGR valve location / removal for 2007 GMC Duramax… read more
Dave Nova
Dave Nova
GMC Technician
Associate Degree
929 satisfied customers
I have a brand new 2016 Yukon Denali. There is a rattle in
I have a brand new 2016 Yukon Denali. There is a rattle in back that sounds like it's coming from the 3rd row. Are you familiar with this issue? It's driving me crazy.… read more
Chris (aka-Moose)
Chris (aka-Moose)
GMC Technician
Vocational, Technical or Trade School
583 satisfied customers
I think I have an exhaust leak in my 2010 GMC Terrian its
Hi I think I have an exhaust leak in my 2010 GMC Terrian its loud when I statrt it then quiets down when it has ran for around 5 minutes when I go down the road I can here a sound like wind on the pas… read more
roy
roy
Associate Degree
3 satisfied customers
Service exhaust fluid light came on read the code and it
Service exhaust fluid light came on read the code and it said reluctant heater we replaced that but do not know how to reset the system, engine is limited to 4 mph. … read more
Jerry Newton
Jerry Newton
Vocational, Technical or Trade Scho
2,066 satisfied customers
Exhaust valve on #6 will not hold compression 62000 miles on
Exhaust valve on #6 will not hold compression 62000 miles on car … read more
Gary
Gary
ASE Certified Technician
Vocational, Technical or Trade Scho
1,557 satisfied customers
Exhaust gas temp. sensor #1 where is it? Egr has been
yes egr has been replaced and clogged, engine code from dealer said exhaust gas temperature sensor #1 … read more
Todd Audette
Todd Audette
Automotive Technician
Vocational, Technical or Trade School
362 satisfied customers
I have a 2015 GMC Denaili 2500hd the exhaust fluid is
Second opinion] I have a 2015 GMC Denaili 2500hd the exhaust fluid is showing 42 miles before dropping to 4 mph what can I do… read more
Gm Tech (Cam)
Gm Tech (Cam)
GMC Mechanic
Vocational, Technical or Trade Scho
1,696 satisfied customers
I have a 2015 GMC Denaili 2500hd the exhaust fluid is
I have a 2015 GMC Denaili 2500hd the exhaust fluid is showing 42 miles before dropping to 4 mph what can I do … read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
Diesel exhaust system service? speed limited to 4mph and i
diesel exhaust system service? speed limited to 4mph and i am 20 miles from town … read more
Chris (aka-Moose)
Chris (aka-Moose)
GMC Technician
Vocational, Technical or Trade School
583 satisfied customers
Getting a service message on my exhaust fluid system and is
getting a service message on my exhaust fluid system and is transitioning to 65mph … read more
Gabriel Grey
Gabriel Grey
Master Service Technician
Associates
446 satisfied customers
How much does it cost to replace a timing solenoid exhaust.
how much does it cost to replace a timing solenoid exhaust … read more
Gunvir Singh
Gunvir Singh
1,949 satisfied customers
Need an exhaust pressure differential pipe for a 2013 GMC
need an exhaust pressure differential pipe for a 2013 GMC 3500HD... … read more
Chris (aka-Moose)
Chris (aka-Moose)
GMC Technician
Vocational, Technical or Trade School
583 satisfied customers
I have a 2015 GMC 2500 HD. My message was exhaust fluid
I have a 2015 GMC 2500 HD. My message was exhaust fluid system loss of power so I filled the DEF. It's been 2 days and it still won't reset even when I did everything according to the manuel. Can I re… read more
Pete
Pete
Independent Auto Technician
Vocational, Technical or Trade Scho
138 satisfied customers
GMC Sierra 2500 HD: my 2003 duramax has lost fuel economy from
my 2003 duramax has lost fuel economy from 19 mpg to 14.5 mpg. two dealerships have analyzed it and said injectors are ok. you can see lots of fumes when taking off and black smoking bad when pulling … read more
Gm Tech (Cam)
Gm Tech (Cam)
GMC Mechanic
Vocational, Technical or Trade Scho
1,696 satisfied customers
Working on a 2012 2500 GMC with the 6.6 duramax got a # 4
Working on a 2012 2500 GMC with the 6.6 duramax got a # 4 exhaust sensor reading 1832 degrees well the others are reading from 120 to 201 is this reading way to high and it is setting a P20B9 code and… read more
Chris (aka-Moose)
Chris (aka-Moose)
GMC Technician
Vocational, Technical or Trade School
583 satisfied customers
GMC 2015 Duramax LML V8 6.6L - DIC message SERVICE EXHAUST
GMC 2015 Duramax LML V8 6.6L - DIC message SERVICE EXHAUST FLUID SYSTEM - SEE OWNERS MANUAL . Filled DEF reservoir. Was not empty. Drove 60 miles still did not reset. Warning that it will reduce MPH t… read more
BOBBYSS
BOBBYSS
TECHNICIAN/ADVISOR
Associate Degree
8,343 satisfied customers
2013 gmc duramax diesel: service exhaust fluid system
2013 gmc duramax diesel: service exhaust fluid system warning light and states will reduce speed. Filled DEF tank, warning persists … read more
Chris (aka-Moose)
Chris (aka-Moose)
GMC Technician
Vocational, Technical or Trade School
583 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x