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Ran out of def and the diesel engine won't reset and start.

Customer Question
Ran out of def...

Ran out of def and the diesel engine won't reset and start

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

Yes, they're fine

Mechanic's Assistant: What is the model/year of your GMC?

2015 Chevy 3500 hd

Mechanic's Assistant: Are you fixing your 3500 yourself? What have you tried so far?

We took 1 battery cable loose (-) and filled the def w/ 2.5 gals and tried to start the engine and it won't start

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

No maam

Submitted: 11 months ago.Category: GMC
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
9/6/2017
GMC Mechanic: Chris (aka-Moose), GMC Technician replied 11 months ago
Chris (aka-Moose)
Chris (aka-Moose), GMC Technician
Category: GMC
Satisfied Customers: 53,338
Experience: 16 years of experience
Verified

Welcome, I'm Chris (aka Moose).

  • Although I work here everyday, please understand it is not all day and rarely morning time.
  • To get the most from me and the best experience, please give me the best details you can.
  • The website will offer you a phone call option for more $$. Some I do fulfill and some I do not.
  • Thanks, let's get started.

DO you know if there are trouble codes stored?

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Customer reply replied 11 months ago
no error codes are displayed
GMC Mechanic: Chris (aka-Moose), GMC Technician replied 11 months ago

Check actual and desired fuel rail pressure while cranking.

Do they match?

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GMC Mechanic: Chris (aka-Moose), GMC Technician replied 11 months ago

Hello Chris here again,

I am checking in to make sure you got everything you expected from my answer. The option to rate my response or reply is still available. I want to make sure you were pleased with what you paid for.

Thanks Chris

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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