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Engine suddenly stopped when driving and will not even turn

Customer Question
over JA: Does the engine spark...
Engine suddenly stopped when driving and will not even turn over
JA: Does the engine spark at all? Is there a trouble code or is your "check engine light" on?
Customer: check engine light is on but has been on to replace glow plugs
JA: What is the model/year of your GM?
Customer: 2011
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: tried nothing yet, in Houston in middle of tropical storm
JA: Anything else you want the mechanic to know before I connect you?
Customer: truck started and ran fine before this incident
Submitted: 3 months ago.Category: GMC
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Answered in 33 minutes by:
8/28/2017
GMC Mechanic: JFN1, ASE Certified Technician replied 3 months ago
JFN1
JFN1, ASE Certified Technician
Category: GMC
Satisfied Customers: 4,831
Experience: GM Master Technician
Verified

It won't even crank at this point? Do headlights, radio, etc. continue to work?

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Customer reply replied 3 months ago
headlights and radio work but it will not attempt to crank
GMC Mechanic: JFN1, ASE Certified Technician replied 3 months ago

OK. Is the Service Engine Soon light on with the key on?

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GMC Mechanic: JFN1, ASE Certified Technician replied 3 months ago

Is the SECURITY light or message staying on with key on?

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Gm Tech (Cam)
Gm Tech (Cam)
Gm Tech (Cam), GMC Mechanic
Category: GMC
Satisfied Customers: 1,696
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Experience: GM Grand Master Technician 2007. 14 year experience.

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